French English Social Media Manager

Use native French and English fluency to manage Rethink’s social communities in Toronto, combining Quebec cultural knowledge with fast, thoughtful responses. The work is hybrid.This Community Manager supports daily publishing, active listening, and front-line engagement for major brand handles. You will follow tone and brand guidelines, maintain community resources, and identify content opportunities from conversations. The role works closely with the Account Director and Social Strategist.Key Responsibilities:
Manage daily social engagement in English and FrenchWrite tone-governed responses meeting Rethink standardsFlag potential issues for timely escalationSpot user-generated content and relevant viral momentsMaintain FAQ logs, response banks, and calendarsRequirements:
Two to four years managing social communitiesExperience supporting major brandsNative fluency in French and EnglishDeep knowledge of Quebec cultureStrong written communication and conversational instinctsApply bilingual cultural insight, creative writing, and disciplined community management to Rethink’s social channels in Toronto.
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