Business Operations Manager Services
Motive
Drive Services performance at Motive through Salesforce reporting, workflow optimization, and data-driven operational management. Collaborate across teams to improve customer experiences.As a Business Operations Manager, you will support Implementation, Installation, and Customer Education. You will manage internal processes, allocate resources, monitor performance, and connect Services with Sales, Support, and Product. Your work will help reduce workflow friction and inform business decisions across the organization.Key Responsibilities:
Identify Services performance drivers and lead improvement initiativesExecute strategic projects reducing workflow friction and inefficienciesManage weekly and monthly business processesEscalate deviations from goals and expectationsProvide Salesforce and platform reportingRequirements:
Three or more years of Field Sales or Revenue Operations experienceExperience at a high-growth SaaS companyExceptional spreadsheet and data management skillsSalesforce reports, dashboards, and integration knowledgeStrong written and verbal communication skillsBring operational judgment, Salesforce expertise, and analytical skills to improve Services efficiency and customer experience at Motive.
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Identify Services performance drivers and lead improvement initiativesExecute strategic projects reducing workflow friction and inefficienciesManage weekly and monthly business processesEscalate deviations from goals and expectationsProvide Salesforce and platform reportingRequirements:
Three or more years of Field Sales or Revenue Operations experienceExperience at a high-growth SaaS companyExceptional spreadsheet and data management skillsSalesforce reports, dashboards, and integration knowledgeStrong written and verbal communication skillsBring operational judgment, Salesforce expertise, and analytical skills to improve Services efficiency and customer experience at Motive.
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Vacancy posted 5 hours ago
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