Part-Time Consumer Information Officer IBC

Become a key part of IBC as a part-time Consumer Information Officer, assisting the public with property and casualty insurance inquiries. This position emphasizes your expertise in responding to consumer questions across Canada. Insurance Bureau of Canada (IBC) is seeking a part-time Consumer Information Officer with over 20 years of experience in property and casualty insurance. You will be instrumental in providing information and support regarding coverage and claims. Engage with consumers via phone and email, while maintaining an updated understanding of industry standards and legislative changes. Key Responsibilities:

• Handle consumer inquiries by phone and email
• Track public inquiries related to insurance in a timely manner
• Monitor industry changes and prepare relevant materials
• Contribute to public awareness and education on insurance topics
• Manage inquiries post severe weather events promptly

• Minimum 20 years’ experience in property and casualty insurance
• Proficient in Microsoft Word and Outlook
• Strong communication and problem-solving skills
• Pleasant and professional telephone manner
• Bilingual in French is an asset