Learning Management System Administrator

Location: Vancouver, BC, Canada
Employment Type: Regular Full Time
Workplace Type: Hybrid

About our  Vancouver Office

Located in the heart of downtown Vancouver, between the Pacific Ocean and the Coast Mountains, Teck’s Corporate Office sits in one of Canada’s most culturally diverse cities. 

Surrounded by world-renowned nature and globally inspired cuisine, the office brings together many of Teck’s corporate functions - all working toward Teck’s purpose of providing the essential resources the world relies on.

Role Overview

Reporting to the Learning Management System (LMS) Lead, the LMS Administrator is responsible for the day-to-day administration, maintenance, support, and continuous improvement of Teck's Learning Management System (LMS) and associated learning technologies. Serving as a subject matter expert in LMS operations, the role supports learners, managers, site LMS administrators, and business stakeholders through system administration, reporting and analytics, compliance monitoring, system testing, governance activities, and continuous improvement initiatives.

The LMS Administrator provides advanced troubleshooting support, collaborates with internal partners to resolve system and process issues, and supports light instructional design and content administration activities, including course setup standards, templates, content maintenance, and basic learning asset updates, ensuring learning solutions are accessible, measurable, scalable, and aligned with business, compliance, and workforce development needs.

Responsibilities

• Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures
• Maintain learner records, training assignments, courses, curricula, programs and certifications within the LMS, ensuring accurate data entry, record maintenance and alignment to established processes and standards.
• Provide support to learners, managers, site LMS Administrators, and business collaborators regarding LMS access, functionality, training assignments, and reporting; troubleshoot and resolve complex system and process issues.
• Develop, maintain, and distribute standard and ad hoc reports, dashboards, and learning metrics; monitor compliance reporting, completion rates and learner activity.
• Support sustainability reporting, workforce capability reporting, audit requirements, and regulatory compliance through accurate, accessible, and auditable learning data.
• Conduct audits and validation activities to ensure the accuracy, consistency and integrity of learning records and system data; identify and resolve data discrepancies and support LMS governance initiatives.
• Participate in testing activities related to system upgrades, enhancements, integrations and configuration changes; develop test scenarios, document results and support implementation of system updates.
• Provide mentorship, training, and ongoing support to site LMS administrators and learning collaborators; promote consistent application of LMS standards, procedures, and recommended guidelines.
• Administer enterprise learning technologies and subscriptions, including platforms such as Udemy, Berlitz, Rosetta Stone, and other learning solutions.
• Configure, publish, maintain, test and retire online learning content, curricula, programs and assessments; support course set up standards, templates, content maintenance and basic instructional design activities.
• Develop and maintain LMS procedures, business process documentation, job aids, user guides, training materials and support resources for accuracy and alignment with platform and workflow changes.
• Recognize opportunities for continuous improvement and contribute to the ongoing enhancement of Teck’s digital learning ecosystem
• Perform other duties as assigned.

Qualifications

• 2-4 years experience in LMS administration specifically in SAP SuccessFactors LMS, training or a learning management role within a large complex organization
• Experience with SAP SuccessFactors learning management system preferred.
• Post secondary education in human resources, adult education, business administration or a related area of focus
• An equivalent combination of education and experience may be considered
• Experience with eLearning authoring tools, AI-enabled content creation platforms, and learning content administration (e.g., Articulate 360, Easygenerator, Synthesia) is preferred.
• Proficiency in Microsoft Office Suite with indepth knowledge of Excel and reporting capabilities
• Good attention to detail and accuracy, as well as solid analytical skills
• Proactive and customer service focused
• Adaptable and flexible, as well as open to learning and trying new things
• Motivated self-starter, able to work under minimal direction and be able to coordinate several tasks simultaneously
• Strong written, verbal, and interpersonal communication skills
• Able to maintain confidentiality and a high level of integrity
• Spanish speaking would be considered an asset

Pay Range: CAD $76,000 - $94,000 per year

The actual amount offered is determined based on the successful candidate’s relevant experience, skills, and competencies and considers internal equity.

Why Teck

At Teck, your work matters—to the world, to our communities and to your future.

As a leading Canadian resource company, we focus on responsibly providing the metals essential for global development and the energy transition while caring for the people, communities and land that we love. We do this guided by our values that, together, form The Teck Way . At Teck, you’ll find purpose-driven work, a culture of respect and inclusion, and the opportunity to grow your career while helping build a better world.

Apply with us 

Take the next step in your career by applying for the Learning Management System Administrator role. We review applications on a rolling basis and encourage you to apply, even if your background doesn’t match every requirement. We value diversity and are committed to an inclusive, barrier-free hiring process. Reasonable accommodations are available upon request.

Requisition ID: 54726 | Job Category: Business Administration | Employment Type: Regular Full Time | Location: Vancouver | Workplace Type: #LI - Hybrid