Wine Shop Concierge
Part-time
Quails' Gate Winery
Job Responsibility:
A sip of wine with a spectacular view. The Quails' Gate Wine Shop provides premier tastings of award-winning wines against a backdrop of panoramic views of our estate vineyards and Okanagan Lake. The Wine Shop also offers a selection of Quails' Gate wines for purchase along with local and wine-centric merchandise to appeal to all wine lovers from the novice to the aficionado. Quails' Gate is a dynamic family company rooted in our community, that empowers our people to reach their full potential. Join the Quails' Gate team in a position of expertise or pursue a new role and discover your passion and purpose in wine and hospitality.
Quails' Gate Winery is seeking outgoing and organized individuals to join our team as Seasonal Concierges! As the first point of contact for guests, you'll play a key role in shaping their experience from the moment they arrive. Your responsibilities will include greeting and directing visitors, managing reservations, coordinating tastings, and sharing your knowledge of our estate and wines. This is a fantastic opportunity to gain hands-on experience in the wine industry and make lasting connections while ensuring every guest enjoys a seamless, memorable visit to Quails' Gate.
Job Type: Seasonal (May to October 2025)
Full Time and Part Time available
As a Concierge, you will...
- Welcome guests to Quails' Gate with a warm and friendly demeanor, providing an excellent first impression.
- Manage the Tasting schedule efficiently, considering bar availability, Wine Sales Associate rotations, and guest preferences.
- Answer incoming calls and inquiries, provide information about the Tasting Room, and assist with reservations.
- Maintain cleanliness and organization of the Concierge station and the Wine Shop
- Communicate effectively with Wine Sales Assocaites and Sommelier to coordinate tastings and ensure smooth transitions between guests.
- Monitor and manage wait times, offering alternatives or complimentary services as appropriate during peak periods.
- Anticipate and address guest needs and concerns promptly and professionally, seeking assistance from management when necessary.
Requirements
- In-person customer service experience in a role that was guest-focused
- Ability to work evenings, weekends and holidays (4/5 days of availability is an asset)
- Must be energetic, engaging, and authentic
- Passionate about delivering an exceptional experience
- Meet the physical requirements of the position including repetitively lifting, carrying, pushing, and pulling weight up to 40lbs
- Serving-it-Right certification for applicants 19 years of age and older
- Previous wine education is an asset
- Previous experience as a Host is an asset
Seasonal Benefits
- Employee preferred pricing at Old Vines Restaurant, The Market, and Wineshop
- Educational and Training Opportunities
- Complementary wine education experiences
- Staff Appreciation Events and Initiatives
- Staff Gift Card Loads
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Wine Shop Concierge in West Kelowna, BC vacancy
- ...Job Responsibility: No Wine Experience Needed. On The Job Training Provided. Grizzli Winery has one of the largest tasting rooms across Canada. We welcome visitors from all around the world to share our passion for BC wine! We are looking for energetic, dependable, and...WineFull timePart timeShift workWeekend workDay shiftAfternoon shift
$22 per hour
...continuously raise the bar and make a positive difference in consumers' lives. Founded in 1972, we’ve grown organically from a one-person import wine business into an international drinks company. Our hallmarks include a portfolio of iconic beverage brands— White Claw® Hard Seltzer,...WineHourly payLong term contractSummer workInternshipRelocationRelocation package$55k - $70k per year
...continuously raise the bar and make a positive difference in consumers' lives. Founded in 1972, we’ve grown organically from a one-person import wine business into an international drinks company. Our hallmarks include a portfolio of iconic beverage brands— White Claw® Hard Seltzer,...WineFull time- ...including ingredients, preparation methods, and presentation, to confidently answer guest questions and make recommendations. Offer expert wine recommendations to enhance the guest experience. Ensure tables are properly set, clean, and orderly throughout service, addressing...WineFull timePart timeInternshipSeasonal workFlexible hoursShift work
- ...is seeking a Seasonal Restaurant Supervisor to join our team at Old Vines Restaurant! If you're passionate about hospitality, food, and wine and thrive in a fast-paced team environment, this is the perfect opportunity to grow your career. In this role, you'll provide hands-on...WineFull timeLocal areaShift workWeekend workAfternoon shift
- ...experience an asset Seasonal Benefits Employee preferred pricing at Old Vines Restaurant, The Market, and Wineshop Educational and Training Opportunities Complementary wine education experiences Staff Appreciation Events and Initiatives Staff Gift Card Loads...WineFull timePart timeInternshipSeasonal workFlexible hoursShift work
$20 - $22 per hour
...part of a high-performing team with a fulfilling career in property management with FirstService Residential. Job Overview As a Concierge, you are the “face” of the high-end residential properties. You are responsible for greeting all residents and visitors with a warm...Hourly payPart timeLocal areaShift workWeekend work$55k - $60k per year
...Job Responsibility: Join the Westcorp Team!: Westcorp is seeking a VIP Concierge and Leasing Specialist who will implement and maintain an innovative leasing strategy for a successful lease-up in our brand-new, leading-edge residential property located in Kelowna, BC. The...Full timeLocal areaFlexible hoursAfternoon shift$27 - $29 per hour
...ethic, and dedication to the industry. Actively models and promotes excellent customer service standards that creates a positive shopping experience and bolsters customer loyalty. Ensures high levels of engagement within the team in relation to Nature’s Fare mission,...Full timeWork at officeTrial periodFlexible hoursShift work$18.25 per hour
...International Airport, including: White Spot, Tim Hortons, Subway and retail stores We're currently looking for a friendly and enthusiastic Wine Cellar Attendant to join our team! Here are a few things you can expect as a Cashier at SSP Canada: Understand that our guest is...Wine- ...With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join...Hourly payFull timeWork at officeFlexible hoursNight shift
- Great Part Time Job | 40% Discount | Free Product | EAP | Fun Stores At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand - you become part of Gingham Nation, where people...Part timeSeasonal workShift workWeekend workAfternoon shift
$25.95 per hour
...back and take in beautiful views of the lake with a glass of fine wine. As a PARC Driver, you’re a key member of our Active Living... ...Driving residents to points of local interest, appointments, shopping, and other destinations as requested. Operating the vehicle in...WineHourly payPart timeCasual workWork at officeLocal areaFlexible hoursShift work$20 - $29 per hour
...sunniest cities in Canada—ideal for outdoor enthusiasts. Kelowna is a hub for agriculture, tourism, and technology, with a thriving wine industry featuring over 200 wineries. It also boasts a growing tech sector, vibrant arts and culture, and a strong sense of community....WineHourly payLong term contractFull timeWork at officeLocal areaRelocation$4000 per month
...enthusiasm brings a level of excitement to our stores that makes shopping fun and keeps customers coming back. Want to join our family of... ...a tasty meal Passion for or an interest in “lifestyle” (food, wine, cooking, fashion, coffee, home design, and/or construction)...WineLong term contractFull timeWork from homeFlexible hoursNight shiftAfternoon shift$400k per year
...supports one another both in and out of the department. Whether it's collaborating on challenging cases, sharing laughs in the break room, wine tasting in the shoulder season, or hitting the slopes or trails together on our days off, our team has built a culture of connection,...WinePermanent employmentFull timeLocumSummer workLocal areaRelocationRelocation packageShift workWeekend work- ...for every season. The city boasts a thriving arts and cultural scene, world-class wineries, and a variety of local restaurants and shops. With its blend of natural beauty, outdoor adventure, and vibrant community, Kelowna is an ideal destination for those seeking a dynamic...Permanent employmentFull timeSummer workInternshipLocal areaFlexible hoursShift workNight shiftDay shiftAfternoon shift
Interior Health Authority
Kelowna, BC2 days ago $46k - $48k per year
...proper PAR lists are created for Food and Beverage items Creates and maintains order guides with representative contacts (GFS, liquor/wine/beer, paper products, coffee/tea) Places liquor and FOH orders; follows up on undelivered orders and notifies leaders when orders are...WineFull timeNight shiftWeekend work$18.85 per hour
...of service Knowledgeable of all food and beverage items in order to make recommendations Answer questions about food, beverages, wine and other restaurant functions and services Ensure accuracy when entering information into the POS system Utilize seat-specific ordering...WineHourly payFull time$18.25 per hour
...service standards. Have full and complete knowledge of all menus Ability to answer any guest question about food items, beverages and wines in an informative and helpful way. Additional duties as assigned by Management Flexibility to work shifts starting at 4:45am...WineHourly payFull timeShift work$18.25 per hour
...Albertsons, CVS, Dollar General, Family Dollar, HEB, Kroger, Loblaw, Metro, Publix, Sobeys, southeastern grocers, Meijer, HyVee, Total Wine & More and Wakefern. Linked to its market-leading Digital Incentives Network at many of the same retailers plus BJ's and Target, along...WineBi-weekly payPart timeImmediate startFlexible hours- ...area, fitness activities, arts, culture, and gardening – or just sit back and take in beautiful views of the lake with a glass of fine wine. About the Dining Room Server Job As a Dining Room Server, you’re a core member of our Food and Beverage team, and essential to...WineFull timePart timeCasual workFlexible hoursShift workNight shift
- ...views. They stay for the vibe . Kelowna offers: A thriving entrepreneurial ecosystem World-class outdoor activities at your doorstep Great schools, arts, and a vibrant, welcoming community Lakeside patios, mountain trails, craft coffee, and yes amazing wine...Wine
$21.85 per hour
...diploma/degree in Business or Hospitality an asset Experience with Squirrel and OpenTable considered an asset WSET Intermediate Wine Certificate or comparable considered an asset Must possess superior verbal and written communication skills Demonstrates extreme...WineHourly payTemporary workWork at officeFlexible hoursAfternoon shift- ...area, fitness activities, arts, culture, and gardening – or just sit back and take in beautiful views of the lake with a glass of fine wine. As a PARC Housekeeper, you are a caretaker of this vision – responsible for cleaning resident suites and common areas to create a safe...WineFull timeCasual workFlexible hoursShift work
- ...area, fitness activities, arts, culture, and gardening – or just sit back and take in beautiful views of the lake with a glass of fine wine. As Receptionist, you are the communication hub of the community – and on the frontline of communicating our values to residents and...WineFull timeCasual workFlexible hoursShift work
- ...area, fitness activities, arts, culture, and gardening – or just sit back and take in beautiful views of the lake with a glass of fine wine. As a PARC Chef de Partie, you’re a key member of our Food and Beverage team, responsible for: Creating an incredible dining experience...WineHourly payPermanent employmentFull timeFlexible hoursShift workNight shift
$18.25 per hour
...other positions existing in the hotel Ensure guest satisfaction throughout the meal service Answer questions about food, beverages, wine and other restaurant functions and services when necessary Monitor food quality and presentation standards Other duties as...WineHourly payShift workWeekend workAfternoon shift- ...dental, or other healthcare environment Alternatively, experience in premium hospitality, boutique fitness, luxury retail, or hotel concierge Previous experience supporting social media, community outreach, and other client engagement initiatives Current Standard...Work at officeLocal areaFlexible hoursShift workWeekend workAfternoon shift
1529791 B.C. Unlimited Liability Company
Kelowna, BCmore than 2 months ago - ...area, fitness activities, arts, culture, and gardening – or just sit back and take in beautiful views of the lake with a glass of fine wine. About the role PARC Retirement Living is everything that makes life the best it can be! Our PARC Active Living™ program is key to...WinePermanent employmentPart time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Wine Shop Concierge. Be the first to apply!
