Bilingual Medical Administrator

Moncton MRI is hiring a fulltime Medical Administrator with exceptional organizational and interpersonal skills to interact with external clients, customers, vendors, consultants, suppliers, guests and visitors at our clinic as required. Our Medical Administrators are responsible for supporting the Manager/Clinic Staff and their respective clients within our 3rd party medical clinic. As a Medical Administrator, you must be detail orientated and reliable since this position has a great deal of responsibility. Excellent communication skills and a strong work ethic are necessary to succeed in this position.

Responsibilities

• Receive, greet and interact with external clients, customers, vendors, consultants, suppliers, guests and visitors to our clinic;
• Answer telephones, triage inquiries, take messages, send and receive fax and mail as required.
• Manage the flow of information to members of our team. Distribute correspondence and mail.
• Receive, track and process incoming requisitions for medical services in accordance with clinic requirements and workflows.
• Schedule appointments in accordance with clinic requirements and communicate with clients, patients and other stakeholders regarding appointments.
• Communication and follow-up with customers and health providers for requested medical information such as medical reports.
• Administer and process paper-based and electronic clinical intake forms, questionnaires, client history, health tests, consents and checklists with clients, patients and others as required.
• Maintain filing systems. Open and close client paper and electronic files, prepare medical charts, scan documents, index medical records, filing and tracking all correspondence relating to these files.
• Enter accurate patient and other relevant information into Radiology Information System (RIS), Picture Archiving and Communication System (PACS), and other software as required.
• Transcribe audio dictations and assemble/compile reports.
• Receive and process payments.
• Monitor exterior for arriving patients/visitors to permit entry;
• Use of Microsoft Word, Excel, Outlook, Adobe Acrobat, dictation and transcription software, and other software as required.
• Prepare refreshments for meetings and greet attendees as required.

Requirements

• Ability to work day; evening and weekend shifts on a rotational basis.
• Excellent computer skills, Proficiency in Microsoft Office - Outlook, Excel & Word (advanced Word formatting).
• Good organizational and time management skills. Ability to multi-task is critical.
• Ability to coordinate and manage multiple conflicting priorities often under pressure.
• Exceptional interpersonal skills and strong leadership ability.
• Strong and effective verbal and written communication skills in both French and English (spelling, punctuation, grammar). Excellent proof reading, Word editing and formatting skills to ensure process quality assurance.
• Proficient typing skills.
• Be able to maintain confidentiality and client discretion at all times.
• Must be detailed oriented to ensure accurate deliverables with ability to take initiative to meet deadlines.
• High level of motivation, maturity & dependability.
• Must be a fast learner and open to feedback.
• High level of business maturity in a fast paced, high output practice.
• Team player and an ability to collaborate.
• Positive attitude and the ability to reflect a professional company image.