Senior Program Analyst

About the WSIB

At the  WSIB , we're here to help. When a workplace injury or illness happens, we move quickly to provide wage-loss benefits, medical coverage, and support for recovery and return to work. Funded by Ontario businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information.

We are one of the largest insurance organizations in North America, supporting more than five million people in over 300,000 workplaces across Ontario.

Please be advised for NBU temporary assignments, a successful candidate's home manager must provide approval of release prior to a verbal offer being extended and will be contacted in advance of notification to the successful candidate. 

This is a temporary opportunity up to 12 months in duration. 

Salary Grade N08
From $106,400.00to $133,000.00

Job Summary:
Conduct data analytics and program evaluation for the WSIB business areas to support decision-making, performance measurement, and continuous improvement. This role includes developing logic models and measurement frameworks, analyzing qualitative and quantitative data, preparing reports, and providing advice to management, including senior management.

Key Responsibilities:
- Lead divisional program evaluation projects from planning through reporting.
- Develop evaluation plans, research questions, logic models, and performance measurement frameworks.
- Collect, analyze, and synthesize qualitative and quantitative data from multiple sources.
- Develop and test evaluation tools, including surveys and interview guides.
- Summarize findings and present reports and recommendations to management, including senior management.
- Act as the lead contact for divisional data requests, including clarifying, triaging, and coordinating requests.
- Work with the Advanced Analytics Branch and CBIA to deliver data and reporting solutions.
- Build queries or programs to extract and compile data, and prepare divisional performance reports.
- Liaise with Senior Planners and Workforce Management to identify issues, gaps, and improvement opportunities.
- Support annual business planning by recommending program evaluation priorities.

Job Requirements:

Education
Minimum Level Required
- Undergraduate university degree in program evaluation, statistics, social sciences, health sciences, business, or a related field.
- Advanced knowledge of qualitative and quantitative research methods, tools, and approaches.

Preferred Level
- Graduate university degree in program evaluation, statistics, social sciences, health sciences, business, or a related field.
- Advanced knowledge of qualitative and quantitative research methods, including SAS.

Experience
Minimum Level Required
- Over five years of experience in an analytics environment, including two years conducting evaluation work in a large organizational setting;
Or
- Three years of experience at the WSIB conducting qualitative and quantitative analyses, demonstrating proficiency in the WSIB business areas processes and practices, and providing advice to senior management.

Preferred Level
- Three years of experience conducting evaluation work in a large organizational setting;
Or
- Five years of experience at the WSIB conducting qualitative and quantitative analyses, demonstrating proficiency in the WSIB business areas processes and practices, and providing advice to senior management.

Why join the WSIB

This is an opportunity to make a meaningful impact in a large, purpose-driven organization. You'll help shape business and technology solutions that improve services, strengthen operations, and support the people and businesses of Ontario.

- Competitive salary and comprehensive benefits
- Flexible work options to support work-life balance
- Ongoing professional development and opportunities for growth
- A diverse, equitable, and inclusive workplace where your voice matters
- The chance to truly make a difference in the lives of Ontarians

This role requires the successful applicant to commit to an in-office work arrangement up to 5 days a week beginning in 2027.

Our commitment to Equity, Diversity And Inclusion
We value the diversity of our people and are committed to creating an inclusive workplace where employees can be themselves and contribute to their full potential. We welcome all qualified applicants. If you require accommodation during the application, interview, or assessment process, please contact [email protected] or advise the Recruiter at any stage. To learn more, please visit the EDI Vision.

Disclosing Conflicts Of Interest
As public servants, employees at the WSIB must act ethically and maintain public trust. Applicants are required to disclose any real, potential, or perceived conflict of interest, including political activity, directorships, outside employment, or certain personal relationships involving current WSIB employees, customers, or stakeholders. For questions or to make a disclosure, contact [email protected] .

Privacy Information
Personal information collected through your application materials is gathered under the authority of the Workplace Safety and Insurance Act, 1997 and will be used for recruitment-related purposes, including assessing qualifications and validating eligibility for vacant positions. If you have questions about the collection or use of your personal information, please contact the WSIB Privacy Office at [email protected] . The Privacy Office cannot provide updates on application status.

Additional Information
As a condition of employment, the WSIB may require a criminal record name check at any time before or after hire. Please submit your application by the closing date.

To apply for this position, please submit your application by the closing date.