Customer Success Platform Engineering Lead
Remitly Canada Operations, Inc.
Lead Customer Success Technology engineering at Remitly, shaping technical strategy, scalable architecture, and reliable support applications.As a Senior Software Development Engineer, you will guide systems and technical direction for a team serving global operations. Your work will balance short-term delivery with long-term scalability and maintainability. You will collaborate across Product and engineering to deliver software that affects core user experiences.Key Responsibilities:
Lead the team’s technical strategy and systemsContribute to scalable, maintainable software architectureUphold engineering standards across codebases and processesCollaborate with product managers, designers, and engineersDeliver reliable applications through debugging and root-cause analysisRequirements:
Computer Science, Engineering, or related degree preferredEquivalent work experience may be consideredSix or more years in team-based software engineeringLeadership experience delivering large featuresDevOps, CI/CD, and modern AI-tool experienceShape Remitly’s Customer Success platform through technical leadership, scalable architecture, strong standards, and dependable applications.
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Lead the team’s technical strategy and systemsContribute to scalable, maintainable software architectureUphold engineering standards across codebases and processesCollaborate with product managers, designers, and engineersDeliver reliable applications through debugging and root-cause analysisRequirements:
Computer Science, Engineering, or related degree preferredEquivalent work experience may be consideredSix or more years in team-based software engineeringLeadership experience delivering large featuresDevOps, CI/CD, and modern AI-tool experienceShape Remitly’s Customer Success platform through technical leadership, scalable architecture, strong standards, and dependable applications.
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