Contract Lifecycle Management Coordinator

About eHealth and our Culture

eHealth Saskatchewan is at the heart of how health care works across the province – powering the digital systems that connect care teams, patients and information. With over 800 employees in 20 communities, we provide IT support and services in 433 locations, ensuring the right information and tools are in the right hands at the right time so care teams can focus on what matters most: patient care. We also manage Vital Statistics, health card services, and MySaskHealthRecord, one of Canada’s leading tools for giving people secure online access to their health information.

At eHealth, how we work matters just as much as what we deliver. Our culture isn’t just something we talk about, it shapes how we make decisions, support each other and deliver results:

1. Partner for results: We prioritize teamwork and ensure decisions involve those affected
2. Serve with purpose: We act with empathy, respect and care in every interaction to deliver better outcomes
3. Own our actions: We own our success and failures, act with honesty, and uphold trust
4. Innovate with intent: We challenge the status quo and turn ideas into action

Join us in strengthening Saskatchewan’s health system through meaningful, people-centered digital innovation.

About the role

The Contract Lifecycle Management (CLM) Implementation Coordinator will support the successful implementation of eHealth Saskatchewan’s CLM solution in ServiceNow by reviewing, creating and validating approximately 6,000 contract records. The role will also help organize and migrate contract documentation to a new SharePoint records management environment. Through accurate data entry, quality assurance and progress tracking, this position will build a reliable foundation for system adoption, reporting and ongoing contract management.

What you’ll do

Reporting to the Manager, Contracts, you will:

• Review contract files and supporting documentation to identify contract types, amendments, renewals, parent-child relationships, missing information and follow-up requirements.
• Create and maintain complete, consistently structured contract records in the ServiceNow CLM solution.
• Enter and validate contract metadata, including vendor information, contract values, key dates, renewal options and contract ownership.
• Upload, classify and organize contract documentation in ServiceNow and SharePoint in accordance with established standards.
• Conduct quality assurance reviews to confirm records are accurate, complete and ready for migration.
• Support contract file organization and records management activities to improve accessibility and information integrity.
• Work with the Contracts Team to prioritize records, track migration progress and report completed work, outstanding issues and risks.

What you’ll bring to the team

• A certificate or diploma in business administration, legal administration, records and information management, office education, project administration or a related field. An equivalent combination of education and experience may be considered.
• Experience in high-volume data entry, records management, document control or administrative support.
• Strong attention to detail and the ability to organize, validate and maintain large volumes of information accurately.
• Proficiency with Microsoft 365 applications, particularly SharePoint, Word, Excel, Outlook and Teams.
• Ability to learn and use ServiceNow CLM or a comparable contract or document management system.
• Experience working with contracts, metadata or electronic document management systems would be considered an asset.

Competencies

Technical: Knowledge of office filing procedures and systems, records management practices, and applicable computer software, including word processing, spreadsheets, databases and electronic document management systems.
Electronic Records Management: Ability to accurately input, update, edit, retrieve, maintain, format and transmit information using electronic systems, and to establish and maintain filing systems that preserve accessible and up-to-date records.
Organizational: Ability to independently assess, establish and adjust priorities and accurately complete multiple tasks within project deadlines.
Analytical and Problem Solving: Ability to collect, record, evaluate and organize relevant information to identify discrepancies, clarify issues and determine appropriate follow-up.
Communication: Ability to provide clear, concise, accurate and timely information in writing and verbally, and to ask relevant questions to obtain required information.
Teamwork and Independence: Ability to work independently and as a contributing team member to complete assignments, achieve common goals and contribute to a positive work environment.

Why people like working here

• Recognized as a Saskatchewan top employer for three years in a row

• Career paths and opportunity for advancement

• Health, dental and pension benefits

• Maternity and parental leave top-up payments

• Earned days off

• Annual pay increases

• Work that truly matters to the people of Saskatchewan

Ready to make a real impact in health care technology? Join us and help shape the future of care – apply today!

We value diversity and encourage applications from people of all backgrounds, identities and experiences.

Please be advised: We may use AI-assisted technology to help organize and review applications during the recruitment process. These tools are designed to support our recruiters and hiring managers—not replace them. All screening and hiring decisions are reviewed by people and are based on the qualifications and requirements of the role.