Production Floor Supervisor

Job Responsibility:

Production Floor Supervisor

MacArthur's Flowers, a locally owned and family-operated business, is dedicated to providing meaningful employment opportunities, fostering learning and career growth, and supporting committed, reliable staff in a safe and welcoming work environment. Based in a new facility in Dartmouth Crossing, this full-time, permanent position is ideal for an enthusiastic and qualified individual eager to join our Production team.

The Production Floor Supervisor plays a key role in overseeing daily production functions, ensuring efficiency, quality, and safety on the production floor. The Production Floor Supervisor is responsible for coordinating workflow, monitoring production schedules, managing KPI's & SOP's, and troubleshooting issues to minimize downtime. The Production Floor Supervisor is a strong leader with excellent problem-solving skills, attention to detail, and the ability to thrive in a fast-paced, dynamic environment.

Key Responsibilities

· Oversee daily operations to ensure efficiency and quality in floral processing and packaging.

· Supervise, train, and mentor production staff, ensuring adherence to job roles, safety procedures, and workflow expectations.

· Foster a positive and productive work environment, addressing employee concerns and maintaining team morale.

· Monitor workflow to identify opportunities for increased efficiency, waste reduction, and minimized downtime.

· Implement and enforce standard operating procedures (SOPs) for floral handling, processing, and packaging.

· Track and report key performance indicators (KPIs) to the Production Manager.

· Conduct regular quality checks to ensure flowers meet freshness and presentation standards.

· Provide management with updates on production status, product defects, challenges, and operational improvements.

· Maintain accurate records of production performance, employee attendance, and incident reports.

· Lead team meetings to discuss production goals, process improvements, and operational concerns.

· Ensure compliance with safety protocols, including proper handling of tools, equipment, and perishable materials.

· Identify workplace hazards and implement corrective actions to prevent accidents.

· Conduct safety training and meetings to reinforce best practices in floral inventory handling.

· Ensure production equipment (floral coolers, cutting tools, bucket fillers, and carts) is properly maintained and schedule repairs as needed.

· Optimize resource use, ensuring cost-effective management of floral supplies and packaging materials.

· Ensure all paperwork is accurate and complies with company policies and legal requirements.

Requirements:

· High school diploma required; post-secondary education is a plus.

· Minimum 2-5 years of supervisory experience in production, manufacturing, or warehouse settings. (Experience with perishable products considered an asset.)

· Strong team management, training, and problem-solving skills.

· Strong verbal and written communication for coordinating with staff and management.

· Familiarity with production workflows, quality control, safety regulations, and process improvements. Experience with production equipment and inventory management.

· Proficiency in Microsoft Office and production tracking software.

· Experience & ability to monitor and analyze KPIs for efficiency improvements.

· Ability to stand for extended periods, lift up to 50 lbs, and work flexible hours during peak seasons.

WHY JOIN MACARTHUR'S FLOWERS?

• Inclusive Workplace: We're committed to fostering equity, diversity, and inclusion in everything we do.
• Professional Growth: Work with a supportive team and expand your skills in digital efficiency and process improvement.
• Collaborative Culture: Join a family-oriented team that values hard work, creativity, and fun.

At MacArthur's Flowers, we believe our people are what make us bloom. Join us and grow your career in a welcoming and supportive environment. Apply now!

Job Types: Full-time, Permanent

Pay: $20.00 per hour

Expected hours: 40 per week

Additional pay:

• Overtime pay

Benefits:

• Dental care
• Extended health care
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Application question(s):

• Experience managing and tracking KPI's and SOP's

Experience:

• supervisory: 3 years (required)

Language:

• English (required)

Work Location: In person