Centre Admin Assistant

Job Responsibility:

We are searching for candidates for Guildford Kumon's team of assistants.

Successful candidates will be responsible for managing the daily Centre operations by assisting the instructor and staff members. Completion of various tasks include preparing student's homework, data entry, inventory, and handling general inquiries from both students and parents.

This position requires:

• Completion of post secondary education (minimum)
• Fully available from Tuesdays to Saturdays.

Your work schedule would be:

• Tuesdays and Thursdays from 10am-2pm or 1pm-5pm
• Wednesdays and Fridays from 3-7pm
• Saturdays from 10am-2pm (Total: 20 hours/wk)

The following are preferred but not required:

• Previous Kumon student/knowledge or familiarity with the Kumon program
• Administrative experience including filing, data entry etc.
• Professional level of written and verbal communication
• Sales and customer service experience
• Fluent in speaking a 2nd language (preferred Chinese)

This position expects completion of the following tasks:

• Pulling/preparing student's weekly homework
• Tracking/ordering worksheet inventory and office supplies
• Responding to phone calls/e-mails
• Using the center management software to enter in student homework scores/achievement test scores and comments
• Speaking with parents and clients regarding the Kumon program
• Conduct thirty minute orientation meetings through Zoom or in person for inquiring families
• Complete registration for new families in the program
• The successful candidate should be able to demonstrate the ability to work well under pressure in an extremely busy environment during class days. Adhering to the highest level of customer service while multitasking is the most challenging aspect of this position.

You will be asked to complete a short assessment of your administrative skills and communicative abilities as part of our hiring process.

* This is a long -term, part -time position, not a summer job.

NOTE: A criminal record check for working with vulnerable sectors is required.

If you are interested in this position, please submit your resume and cover letter with "Practice makes possibilities" in the title, detailing why you want to work at our Kumon centre and how you could be considered a valuable asset to the team.

Job Types: Part-time, Permanent

Salary: $17.05 per hour

Benefits:

• On-site parking

Flexible Language Requirement:

• French not required

Ability to commute/relocate:

• Surrey, BC V3R0C7: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you familiar with the Kumon program?

Education:

• Bachelor's Degree (required)

Experience:

• Customer service: 2 years (required)

Language:

• English fluently (required)
• Second language (required)

Work Location: In person

Expected start date: 2024-01-08