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AI Search Customer Success Manager

Measure Marketing Results Inc.

Guide B2B clients through AI search and SEO as a Customer Success Manager at Measure Marketing, Toronto's GEO and AI search agency. Turn performance data into clear progress stories.

This full-time role manages client relationships across B2B, law firms, signage, SaaS, and home improvement. You will connect GEO, AEO, SEO, and PPC with visibility, qualified traffic, leads, and cost per lead. You will also explain AI Overviews, ChatGPT, and Perplexity citations clearly.

Key Responsibilities:

  • Serve as each client's trusted partner and main contact
  • Run check-ins and monthly and quarterly business reviews
  • Explain AI search shifts and paid search performance
  • Turn reporting data into monthly value stories
  • Coordinate specialists, projects, deadlines, and account recovery

Requirements:

  • Three or more years in customer success or account management
  • Agency, SEO, SaaS, or similar B2B service experience
  • Working knowledge of SEO, PPC, GEO, and AEO
  • Comfort reading GA4, Search Console, and dashboard data
  • Professional written and spoken English for North American clients

Bring customer success, AI search, SEO, and data storytelling expertise to measurable client outcomes at Measure Marketing.

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Vacancy posted 18 hours ago
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