Frame Portfolio Manager

Job Responsibility:

Salary Range: $105,000 to $120,000 Actual compensation within the range will be based on experience

We also offer quarterly variable compensation package (bonus) + benefits

About Specsavers

Welcome to Specsavers - where we're not just about eyewear and eyecare, we're a purpose-driven organization committed to changing lives through better sight. As a certified Great Place to Work®, we take pride in our optometrist-owned and -led business model, providing quality eyecare and affordable eyewear to Canadians across the country.

Our journey began 40 years ago in the UK, with visionary optometrists Doug and Mary Perkins. Today, we support over 2,600 healthcare businesses spanning 11 countries in our network, passionately caring for more than 42 million patients and customers worldwide.

At Specsavers, we believe that access to quality eyecare should be a right, not a luxury. That's why we go above and beyond to transform the eyecare experience in Canada. With our advanced clinical equipment and an extensive range of affordable and high-quality eyewear, we're here to make a real difference in the lives of our customers.

But that's not all - we're also dedicated to fostering a positive, inclusive, and supportive work culture. We strive to create an environment where our partners thrive while benefiting from the collective support and resources of our dedicated teams.

If you're passionate about making a difference, providing incredible care, and being part of a values and purpose-driven organization, join us on our journey to revolutionize the way Canadians experience eyecare. Together, we can change lives through better sight.

What You'll Do

• Collaborate in the definition of the Specsavers technical products and dispensing strategies and implementing the plan, in conjunction with the Supply Chain, Professional and Global Product teams
• Providing effective support to the Head of Product - Frames in the execution of the CA frame range strategy
• Define and manage the frames and accessories range performance, maximizing sales and margins through target Product mix, enhancing staff and customer perceptions of the range
• Define range positioning and differentiation based on customer and consumer insights
• Diver effective & timely frame range analysis and related outcomes, including forecasting of new products
• Define and deliver design briefs for local range to add differentiation in market

Position Responsibilities

Product Portfolio Management

• Effective range management
• Development of frame strategy to ensure alignment of the portfolio with the Trading strategy and broader business needs
• Planning and implementation of product launches and discontinuations
• Ensure quality of the Product is consistent and exceeds stores' expectations
• Forecasting of new products and management of the product's life cycle

Product Communications & Marketing

• Collaborate in defining the Product Comms strategy and deliver to the highest standard
• Liaise with Marketing/PR to ensure consistent and credible communications are issued to external stakeholders (mainly Marketing and PR campaigns)
• Ensure queries from stores are answered in a timely manner

Data Analysis and Reporting

• Support the Head of Product and the wider team in the timely & effective analysis of sales, creating a good understanding of customer profiles. Create better understanding of the link between effective Range Development, Merchandising and influencing the Product mix/sales
• Engage with stores/partners/user group members to maximize their input on their range

Ability to work cross functionally with the Professional, Marketing and Retail teams

• Working with the wider teams to create a calendar of OL & dispensing related initiatives for the year
• Demonstrated ability to build strong professional relationships with partners and colleagues
• Proactively demonstrate and encourage team collaboration within the Product, Marketing and Retail teams

What We're Looking For

Essential

• 5 years experience in a multi site retail Product roles
• Customer focused and highly organized: genuinely enjoys engaging with different interlocutors at all levels
• Demonstrated capacity to determine priorities, meet strict deadlines and effectively balance competing demands and the ability to work under pressure both independently and as a member of a team. Great attention to detail
• Commercial and numerical acumen
• Excellent written, verbal and interpersonal communication skills with the ability to prepare and present reports and documentation of high quality and integrity and the capacity to deal with a wide range of clients and staff
• Demonstrated capacity to exercise sound judgment, initiative, diplomacy, tact and discretion and proven ability to handle information, and materials in a confidential and appropriate manner

Nice to have

• Retail experience within a Optical/Healthcare environment
• Able to demonstrate a proven track record of delivering innovative Product solutions in a retail environment
• Able to demonstrate a genuine passion for the Products we sell
• Highly competent computer skills

Our Fellow ‘Speccies' Enjoy

• Generous vacation allotment and 1 paid volunteer day
• 1 extra paid day off and an eyecare voucher on your birthday
• RRSP matching
• Quarterly performance bonus
• Healthcare spending account
• Health and dental benefits effective on your first day
• Team and company social events

Our Values

• Collaborative : We work together as one Specsavers to deliver our purpose
• Curious : We question, explore, and seek out diverse perspectives to develop our knowledge and understanding
• Courageous : We challenge the status quo, we experiment with good ideas, and we are brave, bold, and fast in our decision making
• Compassionate : We care, support, and help each other
• Commercial : We treat money wisely and make decisions that are good for our customers, our partners, our people, and good for the long term

We hope that in applying with us, you value these things as well!

Our Hybrid Work Model

Be part of the dynamic culture! Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in office, three days a week to contribute, connect, and excel in our vibrant environment.

Equal Opportunity Employer

At Specsavers, we are committed to fostering a diverse and inclusive workplace. We believe that a diverse team enriches our work environment and enables us to achieve our goals. We are an equal opportunity employer and encourage candidates of all backgrounds and abilities to apply. If you believe you can contribute to our mission and vision, we welcome your application, even if you don't meet every qualification listed. We value the unique skills and perspectives each individual brings to our team.