Commercial Account Sales Representative

At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer We’re looking for a Commercial Accounts Representative with experience in efficiently managing, reporting, and scheduling the inventory and sale of vehicles through OPENLANE’s platforms. As the Commercial Accounts Representative, you will be a key participant in the roll-out of critical projects and strategic initiatives to support revenue growth. Ensure sales vehicles meet account specifications. Customer-Focused . Provide prompt, courteous service and resolve customer issues in a friendly manner. Participate as an active member of the National Accounts team and act as the initial point of contact for internal and external clients to support the business needs. Act as an initial point of contact for daily operations for internal and external clients relating to inspection, audit, and other AutoVIN services rendered and utilize innovative thinking to provide solutions. Collaborate with operational teams to solve problems and deliver best in class service. Provide prompt, accurate, and courteous service and communication (audits, inspections, or related information) to both internal and external customers. Be familiar with procedures for handling all aspects of customer complaints or disputes. Set a good personal example of attitude and performance. 2 to 3 years in a Commercial Account Representative role or equivalent.

• Experience in managing client relationships on a logistical role.
• Automotive and Remarketing knowledge, is a plus.
• Knowledge of Google Workspace and Salesforce CRM, is a plus