Front Desk Administrative Assistant

Job Responsibility: The dynamic administrative support team at Marcus & Millichap Vancouver seeks a new team member to join our innovative, collaborative team. We're seeking a personable, professional individual who will not only serve as a great first impression for our clients and visitors but also, importantly, who desires a stable, professional office environment that provides growth and challenge. Ideal candidates for this role are passionate about providing top customer service, always looking for ways to improve themselves and the team, and making a difference in the office's overall success. The Administrative Assistant is a full-time, non-exempt (hourly), in-office position—it is not remote or work-from-home. We will train you in this pivotal position and support you as you grow. Commercial real estate is competitive and fast-paced. Bring the mindset of “no job too big or small.”

Some of the interesting things you'll be doing:

• Learning real estate transaction administrative support - we teach you how to use Marcus & Millichap's proprietary software, which will help you assist our agents throughout the life cycle of their transactions
• Management of the front office, where your great first impression counts both in office and over the phone - tasks range from reporting facilities issues to ensuring supplies are stocked to assembling sales meeting presentations and more
• Becoming a valuable team member working closely with and supporting your home office as well as team members across your geographic area with an interesting variety of tasks, which often include software training, technology troubleshooting, and special projects
• Once you're ready, typically a few months into the Administrative Assistant role, you'll go through a challenging program where we teach you how to train our applications and support new sales agents, staff, and management (see Advancement Path below)
• You'll become the Vancouver office's highly visible representative in firmwide tech launches and onsite tech support of our applications

What you'll bring:

• Intermediate computer skills including MS Word, Excel, PowerPoint, and Outlook*.
• Strong organizational, interpersonal, and communication skills, as well as proofreading and editing abilities
• Quick learner and you enjoy learning/working with software and technology
• Possess great soft skills; collaborative, proactive, and approachable, and a strong desire to learn and grow
• Excellent attention to detail
• Reliable and punctual, take pride in owning your responsibilities and contributing to the team
• 2+ years of administrative experience desired, and if you've trained others, that's a big plus, but not required
• Some experience in Adobe Creative Suite is a plus, but not required.

• Candidates are tested for competency in software and office skills.

Advancement Path:

• Administrative Assistants enroll in Marcus & Millichap's Certified Agent Support Specialist program within the first few months of employment in this role. The Administrative Assistant successfully completes the program and obtains the title of Certified Agent Support Specialist.