Warehouse and Maintenance Technician

Title : Warehouse and Maintenance Technician

Employee Working Location : In-person (Kelowna, BC)

Employment Status : PermanentFull-Time

The Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2026 , we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will :

• Inspect and troubleshoot equipment malfunctions and carry out repairs, following the manufacturer's specifications.
• Document repairs and maintain up-to-date equipment records in the inventory management system.
• Clean and disinfect health equipment, according to standards.
• Transport equipment between HELP sites and deliver, install, and pick up equipment from clients' homes, as per established procedures.
• Instruct clients and caregivers in the proper use and maintenance of equipment.
• Support and guide new employees and volunteers by sharing technical knowledge and demonstrating procedures as required.

What we are looking for :

• Qualifications include a minimum of 3 years' experience and a 1-2 year post-secondary certification/diploma and/or an equivalent combination of education and experience.
• Proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint) and SharePoint is required.
• Experience and knowledge of medical supply equipment maintenance and repair procedures.
• Experience in field-based service delivery, including in-home equipment setup, customer interaction, and troubleshooting.
• Ability to interpret technical manuals and schematics
• Basic knowledge working with hand and basic power tools.
• A valid BC Class 5 Driver's License.
• Able to lift and carry up to 80lbs.
• Strong verbal communication skills; client service skills; and ability to work independently and in a team environment.
• Experience working with volunteers and diverse populations is considered an asset
• Commercial driving and delivery experience is considered an asset.
• Fluency in English is required

Working conditions:

• Monday to Friday. Work varies from warehouse to other HELP sites, client homes and Assisted Living facilities.
• Ability to sit and stand for extended periods and safely operate a vehicle for deliveries, which can be up to 75% of the day.
• May be required to work out of other HELP locations.
• Eligibility to work in Canada: At this time, we welcome applications for candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in a job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).