Devices & IOT Field Engineering Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Devices & IoT Field Engineering Manager based in Canada.

This is a leadership opportunity for a technologist passionate about Linux, embedded systems, and connected devices.
You will lead a regional team of Field Engineers supporting customers through presales, solution architecture, and professional services.
The role combines hands-on technical expertise with people management, customer engagement, and strategic thinking.
You will help organizations design and deliver secure, durable solutions for mission-critical connected devices and edge environments.
You will coach engineers, strengthen engineering practices, and contribute valuable market insight to product and engineering teams.
The position operates in a globally distributed environment, collaborating across regions, customers, partners, and technical teams.
It is well suited to an experienced Linux professional who enjoys fast-paced challenges and turning complex technology into measurable business value.

• Lead, develop, and support a team of Field Engineers ranging from graduate to senior level, with responsibility for presales and professional services activities.
• Set team objectives, plan priorities, and drive progress against agreed goals, projects, and business commitments.
• Partner with leadership to shape team strategy, execution, and organizational priorities.
• Champion engineering excellence, disciplined processes, and effective organizational practices across the team.
• Coach and mentor engineers, providing regular feedback and supporting technical and career development.
• Act as a trusted technical advisor to customers, helping them solve complex problems and understand the value of modern Linux and IoT technologies.
• Represent the team and its products to customers, partners, stakeholders, and internal teams.
• Monitor team health indicators and continuously improve team effectiveness, collaboration, and performance.
• Provide market and customer feedback to Product and Engineering teams, helping influence future product direction.
• Work primarily within a single major time zone while collaborating effectively with globally distributed teams.
• Support international travel for company events and customer engagements as required.

Requirements

• Strong academic background, with an undergraduate degree in Computer Science or a related technical discipline, or a compelling alternative professional background.
• Extensive experience with embedded Linux, including Yocto or comparable embedded Linux technologies.
• Strong Linux expertise, with experience in Debian or Ubuntu considered an advantage.
• Previous experience managing or leading a small engineering or technical team.
• Demonstrated experience working directly with customers in technical, consulting, presales, professional services, or similar environments.
• Ability to explain complex technical concepts and clearly communicate the business benefits of technology.
• Strong understanding of connected devices, IoT, edge computing, and the technical challenges associated with building secure and reliable device fleets.
• Excellent written and spoken English communication skills.
• Strong interpersonal skills, curiosity, adaptability, accountability, and a collaborative mindset.
• Results-oriented approach with a strong personal drive to meet commitments and deliver outcomes.
• Ability to learn quickly and remain effective in a rapidly changing technology environment.
• Experience with RTOS technologies is desirable.
• Additional programming or spoken-language skills are a plus.
• Previous experience working in remote-first, diverse, and distributed organizations is advantageous.
• Willingness and ability to travel internationally approximately twice a year for company events lasting up to two weeks, as well as occasional customer or industry engagements.

Benefits

• Globally distributed, remote-first working environment.
• Opportunity to work with modern Linux, embedded systems, IoT, edge computing, and open source technologies.
• In-person team sprints and company events approximately twice a year.
• Personal learning and development budget of USD 2,000 per year .
• Annual compensation review based on location, experience, and performance.
• Performance-driven annual bonus or commission in addition to base compensation.
• Recognition and rewards programs.
• Annual holiday leave.
• Maternity and paternity leave.
• Team Member Assistance Program and wellness platform.
• Opportunities to travel internationally and meet colleagues in new locations.
• Priority Pass and travel upgrades for eligible long-haul company events.
• A diverse, international environment offering opportunities for continuous learning, professional growth, and collaboration with highly skilled technical teams.