Remote Tele-Interviewer at Dynacare

Make a meaningful impact as a Tele-Interviewer at Dynacare, working from home with flexible hours. Engage with insurance applicants to facilitate thorough and precise interviews while providing exceptional customer service. Dynacare is seeking a dedicated Tele-Interviewer for a part-time, permanent role operating within a remote call center. The successful candidate will have at least one year of customer service experience, preferably in a fast-paced environment. Proficiency in handling inbound and outbound calls is essential for collecting and documenting applicant data accurately. Key Responsibilities:

• Conduct professional telephone interviews with insurance applicants
• Document responses accurately without errors
• Manage scheduled appointments and follow-up calls
• Collaborate with team members to meet quality goals
• Maintain a customer-centric approach during interactions

• College diploma in a relevant field
• Minimum 1 year in customer service
• Experience in a call center environment
• Knowledge of medical terminology is an asset
• Bilingual skills are a plus