Sap Service Management Consultant
Syntax
SAP Service Management Consultant at Syntax designs service solutions using SAP configuration, process analysis, and enterprise integration across complex environments.This consultant supports client transformation initiatives through SAP Service Management implementation and optimization. The work involves collaborating with business and technical stakeholders, translating requirements into functional specifications, and improving service operations. Responsibilities span service orders, contracts, warranties, billing, scheduling, and field service support.Key Responsibilities:
Implement and configure SAP Service Management for service requestsGather and document customer service requirements with stakeholdersManage contracts, warranties, service orders, and periodic billingOptimize technician scheduling and field service resource planningIntegrate SAP Service Management with SD, PM, and MMRequirements:
Five or more years of hands-on SAP consulting experienceAt least two years using Service Management or CS/SMUnderstanding of customer support, maintenance, and field serviceExperience translating requirements into SAP configurationsStrong analytical, troubleshooting, and client-facing communication skillsApply SAP Service Management expertise to improve service processes, integrations, scheduling, and client transformation delivery at Syntax.
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Implement and configure SAP Service Management for service requestsGather and document customer service requirements with stakeholdersManage contracts, warranties, service orders, and periodic billingOptimize technician scheduling and field service resource planningIntegrate SAP Service Management with SD, PM, and MMRequirements:
Five or more years of hands-on SAP consulting experienceAt least two years using Service Management or CS/SMUnderstanding of customer support, maintenance, and field serviceExperience translating requirements into SAP configurationsStrong analytical, troubleshooting, and client-facing communication skillsApply SAP Service Management expertise to improve service processes, integrations, scheduling, and client transformation delivery at Syntax.
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Vacancy posted 2 hours ago
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