Personal Lines Service Broker VIP-South Shore
$60k - $70k per yearFull-time
Hello World Recruitment
About the company:
Insurance brokerage firm specialized in transportation mostly, so they are mostly a commercial line base insurance company.
The personal lines division was established over two years ago and is now expanding its VIP Team, catering exclusively to high-net-worth clients, including business executives and company presidents. Specializing in trucking (18-wheelers) and high-value insurance policies, our VIP service provides a single point of contact for all insurance needs—homes, boats, and vehicles.
About the Role:
We are seeking a service-oriented, bilingual (English/French) insurance broker to join our growing VIP Team. This role is designed for an individual who excels in customer service rather than traditional high-pressure sales. While strong sales skills are welcome, exceptional service and client management are the top priority . Our clients expect a seamless, high-quality experience, and we need someone who can deliver premium customer care.
Key Responsibilities:
- Act as a dedicated point of contact for high-value clients, ensuring personalized and efficient service.
- Manage insurance policies for homes, vehicles, boats, and commercial assets.
- Provide expert guidance, ensuring clients receive the best coverage options tailored to their needs.
- Coordinate with internal teams to streamline service delivery.
- Handle referrals—no cold calling required.
- Work autonomously without micromanagement; expected to take ownership of tasks and deliver results.
Qualifications & Requirements:
- Bilingual (English 60% / French 40%) – fluency in both languages is essential.
- 2-3 years of experience as an insurance broker (VIP service experience is an asset).
- Strong customer service skills, with the ability to cater to high-net-worth individuals.
- Ability to work independently—training time is limited, so self-sufficiency is key.
- Experience with the following platforms preferred:
- Go Brio / Contact AP (Intact)
- Guichet L’Unique
- Applied (Tarifexpert)
- Assurance Bateau (April/Pacific Marine) – an asset but can be learned quickly
- Orbite – an asset
Compensation & Perks:
Base salary – depending on your experience as a broker.
Commission: 15% on new business (significant growth opportunities).
- Bonus Structure: Currently unstructured but open to discussion based on performance.
- No Cold Calls: Clients are referred through commercial and call center channels.
- Work-Life Balance: 35-hour workweek with flexible scheduling (5 days every two weeks can be adjusted).
- Company Culture: No micromanagement—just deliver results, and you will be valued accordingly.
Schedule: Monday to Friday, 35 hours per week (8:30 AM - 4:30 PM)
WFH: 5 days in office only every 2 weeks, you make your schedule.
Location: South Shore/ Brossard
This is an exciting opportunity to be a part of a new and rapidly growing division , focusing on elite clientele and high-value insurance policies . If you excel in customer service and are ready to make a lasting impact, we encourage you to apply!
Vacancy posted 4 days ago
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