Senior It Service Desk Specialist
MSP Corp
Customer-focused service coordination anchors this Senior Support Specialist role at MSP Corp, offered with hybrid or remote work options.You will deliver expert assistance, resolve technical inquiries, and route client requests to appropriate channels. The position combines workstation installation, configuration, maintenance, and troubleshooting with customer communication. You will participate in daily huddles, conduct introductory calls, coordinate team efforts, and provide assistance to other specialists when needed.Key Responsibilities:
Conduct introductory calls with new customersInstall and configure workstation hardware and softwarePrioritize requests and coordinate support team effortsMaintain current Knowledge Base informationEnsure resolutions follow service level agreementsRequirements:
Exceptional customer service orientationStrong written and oral communication skillsStrong interpersonal and collaborative abilitiesAbility to present technical ideas in user-friendly languageAvailability for Monday-to-Friday hours and on-call supportUse customer service, communication, coordination, and workstation support skills to deliver effective senior IT assistance at MSP Corp.
#J-18808-Ljbffr
Conduct introductory calls with new customersInstall and configure workstation hardware and softwarePrioritize requests and coordinate support team effortsMaintain current Knowledge Base informationEnsure resolutions follow service level agreementsRequirements:
Exceptional customer service orientationStrong written and oral communication skillsStrong interpersonal and collaborative abilitiesAbility to present technical ideas in user-friendly languageAvailability for Monday-to-Friday hours and on-call supportUse customer service, communication, coordination, and workstation support skills to deliver effective senior IT assistance at MSP Corp.
#J-18808-Ljbffr
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the Senior It Service Desk Specialist in Winnipeg, MB vacancy
$20 - $24 per hour
...The Junior IT Support Specialist provides first-level technical assistance and reliable day-to-day technology... ...procedures. Success requires responsive service, careful documentation, clear... ...responsibilities / expected outcomes Help Desk & Day-to-Day Technical Support •Triage...SuggestedPermanent employmentPart timeWork at officeImmediate startAfternoon shift- Lead IT Support Team operations in Winnipeg with system administration expertise and a focus on efficient service delivery. Wellington-Altus offers a management opportunity.Reporting to the... ...Technology Services, the Manager, Service Desk oversees support operations for...Suggested
Wellington-Altus Private Wealth Inc.
Winnipeg, MB1 hour ago - Porter Airlines is seeking a Lead, End User Compute & Service Desk to join our Service Management team in Toronto. You will provide hands-on technical leadership across endpoint platforms, manage lifecycle and security, and collaborate with Cybersecurity, Infrastructure, and...Suggested
Porter Airlines
Winnipeg, MB1 hour ago $75k - $90k per year
...ways.Job Description Marcon is seeking an experienced Senior IT Support Specialist to provide reliable, responsive IT support across our... ...take a lead role in resolving technical issues, coordinating service requests, supporting hardware and software deployments, and...SeniorWork at officeMarcon Construction
Winnipeg, MB1 hour ago$110k - $140k per year
...RoleSaltworks Technologies has an immediate opening for a Senior IT Systems Specialist. You will own our technology infrastructure, from on-... ...certificates, OU management, and access.Manage Microsoft 365 services and applications, Entra, SharePoint, Graph, GSA, enterprise...SeniorInternshipManual laborWork at officeImmediate startRemote workRelocationShift workSaltworks Technologies: Industrial Water + Lithium
Winnipeg, MB1 hour ago- Alvarez & Marsal (A&M) is seeking an IT Field Services Support Specialist to join our global team. The role focuses on front-line desk support, diagnosis, resolution, and escalation of IT issues for US and international users. You will work with Service Now, manage devices,...Work at office
Alvarez & Marsal
Winnipeg, MB1 hour ago - ...implement scalable, secure, high-impact technology solutions that accelerate business outcomes. About the roleWe are hiring a Senior IT Security Specialist to protect our networks, endpoints, applications and cloud environments, and to keep us compliant with the frameworks our...SeniorRemote work
Electric Mind
Winnipeg, MB1 hour ago - Lead architectural development as a Senior Solutions Architect in IT services. Use tools like AWS, Java 8+, and Angular to shape effective solutions in... ...projects • Coordinate with technology and architecture specialists • Engage with existing client lead architects for insights...SeniorContract work
Iris Software Inc.
Winnipeg, MB1 hour ago $45.9k - $72.6k per year
...Permanent Full Time - Group Retirement Services (GRS) Administration supports a wide range of group products, including RRSP, RPP, DPSP... ...relationships with internal and external partners, including senior leadership Communicates with clarity, confidence, and professionalism...SeniorPermanent employmentFull timePart timeInternshipWork at officeFlexible hours$124k - $165k per year
...experiences through our global audiological care services, ensuring that everyone has the opportunity... ...voice is heard and every story matters. Senior IT Vulnerability Management SpecialistSenior IT Vulnerability Management Specialist Are you passionate about cybersecurity...SeniorRemote workFlexible hoursSonova Group
Winnipeg, MB1 hour ago- ...functionality requires specified internet connectivity.In this senior IT security position, you will help manage vulnerabilities across Sonova... .... You will work with application owners, infrastructure teams, service providers, and business partners.Key Responsibilities: Report...SeniorRemote work
Sonova Group
Winnipeg, MB1 hour ago - ...AOS is looking for an experienced, hands‑on IT professional to lead technical project... ...capabilities to deliver consistent, high‑quality service. Our values: Integrity, Responsibility,... ...Solutions and Managed Services as a senior individual contributor and Level 3 escalation...SeniorRemote work
AOS
Winnipeg, MB1 hour ago - ...Position: Reporting to the Manager, Service Delivery, you will be an... ...technical execution of end-to-end IT services, infrastructure, and... ...infrastructure project delivery at a senior level Previous project... ...environment Minimum 2-years IT help desk/support experience is a bonus...Senior
F12.net
Winnipeg, MB1 hour ago - Lead IT risk oversight from Toronto with audit testing and GRC expertise, supporting a bank through a hybrid schedule with... ...remediation oversight for Global Technology Solutions. The Senior IT Risk Audit Specialist independently challenges remediation plans affecting the information...SeniorContract work
Procom
Winnipeg, MB1 hour ago $75.5k - $125k per year
...Permanent Full Time - We are hiring a Senior IT Business Systems Analyst. This is a hybrid role located in London, Toronto or Winnipeg... ...options. Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more! Emphasis...SeniorPermanent employmentFull timePart timeInternshipFlexible hours- Drive IT service delivery and operational improvements at Connor, Clark & Lunn Financial Group in Toronto. This senior-level role demands robust communication skills and technical leadership. As the Senior Service Delivery Executive, you will lead the development of a high...Senior
Connor, Clark & Lunn Financial Group (CC&L)
Winnipeg, MB1 hour ago $116k - $145k per year
...in our health and dental plan. Manager, IT Service Management (ITSM)Salary N09 | $116,000.00... ...Service Request, Service Catalogue, Service Desk, and Service Asset and Configuration... ...and recommendations for process owners and senior management. Manage Operational Responsibilities...SeniorFull timeWork at officeWorkplace Safety and Insurance Board (WSIB)
Winnipeg, MB1 hour ago- TD in Toronto is seeking an experienced leader to drive development programs in our Technology Solutions group. You will lead multi-disciplinary teams, coordinating delivery of complex software solutions, ensuring milestones are met while staying within budget and scope. ...Senior
- ...Profession (Job Category) IT, Telecom & Internet Job Schedule... ..., Concur and Time modules. The specialist in SAP FICO/PS will have... ...resolution. Engage with managed service partner’s delivery manager to ensure... ...be expected to respond to Help Desk requests by reviewing and...SeniorFull time
- ...rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments...Hourly payPermanent employmentImmediate startShift workNight shiftWeekend workDay shiftAfternoon shiftEarly shift
- ...supports over 35,000 heavy-duty transit buses currently operated by approximately 500 agencies. POSITION SUMMARY The People Services Specialist is a key member of the People & Culture team, providing HR operational support across the organization. This role supports...Full timeInternshipImmediate startShift work
- ...rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments...Hourly payPermanent employmentImmediate startShift workNight shiftWeekend workDay shiftAfternoon shiftEarly shift
- ...Senior Mine Specialist Company: Hatch Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure,our 10,000 colleagues in 150...Senior
- ...Hire Resolve is assisting IT organizations in hiring experienced IT professionals to support... ..., cloud platforms, cybersecurity, IT service management, systems administration, enterprise... .... These roles are designed for mid- to senior-level professionals who are ready to lead...SeniorFull time
- ...Price have never changed – business integrity, first-class service, innovation and a commitment to people. Our dependable... ...convenient Price Café offers free Tea and Coffee. Senior Manufacturing Engineering Specialist - Critical Environments Reporting To: Manufacturing...Senior
$34.9k - $47.2k per year
...Temporary Full Time - We are looking for an Administration Service Specialist to join our Group Medical Underwriting team on a 6-month contract. This position follows a hybrid work model, with employees working from our Winnipeg office at 100 Osborne Street North a minimum...Permanent employmentFull timeContract workTemporary workPart timeInternshipWork at officeFlexible hours2 days per week$59k - $97k per year
...And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients... ...Look no further! What will your typical day look like? As a Senior Accountant in the Accounting Services Group, you will be...SeniorPermanent employmentFlexible hours- ...principles of Price have never changed – business integrity, first-class service, innovation and a commitment to people. Our dependable quality,... ...• Our convenient Price Café offers free Tea and Coffee. The IT Infrastructure Project Manager leads multiple IT infrastructure...
- ...expertise, and a commitment to quality that helps support industries and communities every day. POSITION SUMMARY: The People Services Specialist is a key member of the People & Culture team, providing HR operational and employee relations support across the organization....Full timeContract workWork at officeImmediate startMonday to fridayShift work
- ...established Winnipeg-based Managed Service Provider with nearly 30 years... ..., acting as the outsourced IT department for organizations across... ...of contact for clients. It's a senior seat with real authority: you'd... .... • MSP, IT services, help desk, or professional services experience...SeniorShift workWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior It Service Desk Specialist. Be the first to apply!
Related searches
- IT infrastructure specialist Winnipeg, MB
- technicien support informatique Winnipeg, MB
- technicien maintenance informatique Winnipeg, MB
- junior IT technician Winnipeg, MB
- IT support specialist Winnipeg, MB
- technicien en informatique Winnipeg, MB
- technicien informatique niveau 1 Winnipeg, MB
- part time IT technician Winnipeg, MB
- formation technicien informatique Winnipeg, MB
- computer operator Winnipeg, MB