Student Assistant - IT - Endpoint & Intune Support

The OpportunityKeyano College Information Technology Services department is currently looking for a Student Assistant to start immediately and ending on or before August 30, 2026. As the Student Assistant, you will support Intune & Endpoint cleanup of the Information Technology Services (ITS) department at the College. The successful candidate will work alongside ITS team members to ensure services are efficient, documented, and user-friendly.Keyano College is a comprehensive post-secondary educational institution located in Fort McMurray, nested in the Regional Municipality of Wood Buffalo on traditional Treaty 8 territory. We are a strategic community partner that meets both the training and talent upgrading needs of industry, as well as the personal enrichment and cultural needs of the Wood Buffalo community. We take pride in offering a safe work and study environment that embraces Equity, Diversity, Inclusion and Belonging. Our students and customers come from all walks of life and so do we. That is why we are committed to hiring great people from a variety of backgrounds because it makes our employee community stronger.Duties & ResponsibilitiesIntune & Endpoint Cleanup Support: Assist with assigned Intune cleanup tasks under the direction of a technician or supervisor. The student follows documented instructions, uses provided checklists, and confirms next steps before making changes. Help review and organize Intune groups, device assignments, configuration profiles, compliance settings, update rings, and software deployment assignments. Identify duplicate, outdated, or inconsistent endpoint management settings and document findings for review by Desktop Services. Support testing and validation of Windows 11, Autopilot, device provisioning, and software deployment changes as assigned. Assist with reviewing device sync, compliance, failed deployment, and endpoint reporting issues. Update tickets, project trackers, cleanup logs, and documentation with completed work, findings, and items that need follow-up. Escalate unclear, high-risk, or production-impacting items before changes are made. The student does not make independent production changes without review or approval. Qualifications Must be a current Keyano College student. Completion of, or current enrolment in, information technology, computer systems, cybersecurity, cloud administration, business technology, or a related program is preferred. Basic understanding of Windows computers, Microsoft 365, and general computer troubleshooting. Ability to follow written instructions, checklists, and documented procedures accurately. Strong attention to detail when reviewing device records, policies, groups, and deployment information. Good written communication skills for documenting findings, updates, and follow-up items. Able to ask questions, confirm next steps, and work as part of a technical team. Must maintain confidentiality and follow ITS security, privacy, and access procedures. Experience with Microsoft Intune, Microsoft Entra ID, Windows 11, Autopilot, PowerShell, or Microsoft AZ-104 coursework/certification is considered an asset. Compensation and BenefitsCUPE Student Rate - $17.54 per hour plus 4%.Work Schedule: Part-time student position. Hours will be scheduled based on ITS project needs, student availability, and supervision availability. Work is expected to occur primarily during regular business hours. Additional InformationAt Keyano College, we are committed to fostering an equitable, caring and resilient environment where everyone feels valued and connected to the common goal and the college community. We welcome applications from all qualified individuals and encourage candidates who will contribute to the diversity of the College to apply.We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue through the selection process will be contacted.CompanyKeyano CollegeLocationFort McMurray, AlbertaOpening Date08-06-2026Starting Date22-06-2026