Customer Service Specialist at Capital BBQ

Become a key member of Capital BBQ's customer service team in a fast-paced environment. As a Customer Service Specialist, you'll provide insightful product guidance and fulfill customer needs. With over 35 years of experience, Capital BBQ aims to make customers 'backyard heroes.' This role requires a passion for customer satisfaction and a talent for sales. You'll assist customers in choosing BBQs and related products while processing orders and maintaining accurate information. Key Responsibilities:

• Answer customer inquiries about products and order status
• Process orders and maintain accurate customer databases
• Collaborate with teams to ensure a seamless purchasing experience
• Assist with returns, warranty inquiries, and product concerns
• Keep the showroom clean, organized, and welcoming

Requirements:

• Minimum 2 years of sales and customer service experience
• Strong communication skills, both verbal and written
• Retail or customer service background preferred
• Proficient in Microsoft Office and Shopify
• Passion for BBQ and grilling expertise

Bring your customer service skills and grilling passion to help customers thrive! #J-18808-Ljbffr