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SAP Solman/ChaRM Consultant

Astra-North Infoteck Inc.

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Job Description

SAP Solman/ChaRM Consultant - Open for Remote

Responsibilities

  • Experience in Configuring and Supporting SAP Solution Manager Change Request Management (ChaRM).
  • Experience in setting up and troubleshooting ChaRM functionality.
  • Experience in setting up Solution documentation and process management in SAP Solution Manager (SOLMAN).
  • Experience in planning and execution of minor and major release cycles (Sustainment track and project track) in coordination with the release manager.
  • Experience in testing and documentation related to new enhancements with ChaRM-related functionality.
  • Configuring EWA alerts.
  • Presenting to and interacting with business process owners in the ChaRM environment.
  • Strong troubleshooting experience in ChaRM and retrofit-related problems and handling support activities.
  • Experience with other SOLMAN components: Test Management, Remote Supportability, and Solution Manager Work Centres.
  • End-to-end setup of Retrofit process and support for retrofit-related activities.
  • Experience conducting trainings specific to ChaRM and Retrofit processes and guiding business process owners.
  • Managing SAP Operations, System Landscape Information, Template Management, and Test Management support activities.
  • Knowledge of Focus Insights and Focus Solutions.
  • Excellent documentation skills for configuration, troubleshooting, and ongoing maintenance of the environment.

Seniority level

  • Associate

Employment type

  • Full-time

Job function

  • Information Technology

Industries

  • IT Services and IT Consulting

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Vacancy posted 23 hours ago
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