Banking Centre People Leader

Lead client experience and financial services teams at CIBC, working full-time on-site across banking centres within reasonable travel distance. Coach professionals toward shared results.As a people leader within Personal and Business Banking, you will lead Leaders, Advisors, and Representatives. You will hire, develop, coach, and inspire employees while supporting clients securing futures, owning homes, and setting up businesses. The position emphasizes client relationships, revenue growth, business performance, and risk management.Key Responsibilities:
Lead high-performing financial services professionals toward exceptional client experiencesHire, develop, coach, and provide employee development opportunitiesMonitor Banking Centre performance and implement action plansDeepen client relationships and resolve complaints when necessaryManage risk and maximize market opportunities with partnersRequirements:
Experience developing and implementing strategic team goalsExperience coaching employees and inspiring successful team performanceCurrent Mutual Funds License accreditation and good standingClient-first, goal-oriented, caring, and accountable leadership approachFlexibility for banking centre evenings, weekends, and multiple locationsBring client service, team coaching, financial products knowledge, and accountable leadership to CIBC banking centre performance.
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