Sports School Program Supervisor

Are you a people person with love for all things outdoors? We are looking to hire a Full-Time permanent Sports School Program Supervisor. Do you have your Level 2 certification (or higher) and experience with scheduling lessons, conflict resolution and high safety standards? We would love to hear from you! One of the best features of our Resort is the incredible teaching terrain, offering ideal progression from beginner to intermediate levels to ensure success. If this sounds like the perfect work environment, fill out an application today to work, live and play where you belong.

Compensation Information: $26.65 per hour

Physical Requirement: Medium; work activities involve handling loads up to 20kg; both in an indoor and outdoor setting.

This job position requires physical presence at the designated location.

The perks and benefits you’ll get to enjoy:

• Winter/Summer Season Lift, Trail and Golf passes
• Initial entitlement to three weeks of paid vacation
• Benefits plan and additional wellness components, including Health Spending Account and EFAP
• Participation in our RRSP and matching DPSP programs
• Company supported training and professional development opportunities
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels
• Eligibility for our ‘Pay for Performance’ incentive bonus program (after qualifying period), awarded to top performers

Skills you bring with you:

• Professional and current teaching certification with a nationally recognized organization (CSIA, CASI, BASI, APSI, or National equivalency) Level 2 or higher required.
• Polished interpersonal and motivational skills and highly organized.
• Proven track record in tourism guest services and as a team player.
• Computer literate with Microsoft and RTP systems.
• Several seasons experience as a supervisor with a sports school.
• Proficient use of spoken and written English.
• Legally able to work in Canada from April 2026.
• Willing to submit to a criminal record check.
• Extensive knowledge of staff and sales database management and administration.

Physical Demands:

• You must be physically able to fully undertake responsibilities pertinent to your certification level and discipline in a safe and diligent manner. Able to sit or stand for periods of time, keyboard work.
• Able to work outside in all winter weather conditions.
• High degree of physical fitness. Free of injuries that may obstruct daily duties.

Preferred Attributes:

• Extended sales training and/or experience is an asset.
• Knowledge of Clear Company and Site Docs.
• Dual or multi-sport or MTB certification i.e. PMBIA, GSMBC
• Post-secondary education in business, H.R, accounting, risk assessment or organizational behavior.
• Knowledge of employment standards, accident investigation, supervisors’ responsibilities.

Primary Responsibilities:

• Operate according to code of conduct and values statement of Sun Peaks Resort LLP and the Sports School and direct and specific product marketing to guests.
• Hire teaching staff and assist to hire supervisory staff.
• Coordinate daily lesson demand against staff inventories to maximize utilization and maintain product and program quality.
• Guest product satisfaction including recovery tactics and communications.
• Coordinate and support staff, including staff scheduling, direction and applying, auditing paid activities, etc.
• Injury management, RTW administration and tracking.
• Data base management.
• Work with the Sports School Manager (SSM) to plan and adjust seasonal staffing inventories based on future forecasted demand.
• Assist SSM with all seasonal administrative, operational and planning updates
• Participate in JHSC activities.

Why join us?

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.

Apply Now (copy & paste this link into a new browser): https://sunpeaks.clearcompany.com/careers/jobs/eb6211eb-a3ab-d6e9-1c25-9e9d459c4ac1/apply?source=3684290-CS-58771