information technology (IT) support analyst

$87k - $90k par année

Temps plein

Dome Mine Ltd.

South Porcupine, ON

Overview

Languages

English

Education

College/CEGEP

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents

Supervision

No supervision responsibility

Benefits

Health benefits

Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits

Financial benefits

Bonus
Group insurance benefits
Life insurance
Pension plan

Long term benefits

Long-term care insurance
Maternity and parental benefits

Other benefits

Paid time off (volunteering or personal days)
Wellness program

Postuler

L'offre d'emploi a été publiée il y a 1 jour

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