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Senior Customer Engineer Cloudflare

WebHosting

Cloudflare seeks a Senior Customer Engineer in Canada for remote work, combining solution architecture with enterprise technical advisory.

This senior role leads technical go-to-market execution across the customer journey. You will connect customer infrastructure with Cloudflare architectures, including DNS, CDN, Zero Trust, Network Security, and Workers. The position spans validation, onboarding oversight, adoption, expansion, and trusted advisory.

Key Responsibilities:

  • Lead technical discovery, validation, presentations, diagrams, and demonstrations
  • Design migration and onboarding blueprints for customer environments
  • Monitor customer health, telemetry, risks, and integration bottlenecks
  • Carry quota and identify cross-sell and up-sell opportunities
  • Automate routine workflows using AI agents and Large Language Models

Requirements:

  • Undergraduate or graduate degree in Computer Science, Engineering, or related field
  • Reliable transportation for required customer and team travel
  • Availability for travel up to 20-50% within assigned territory
  • Ability to support full-lifecycle commercial targets
  • Authorization for applicable U.S. export-controlled technology access

Apply senior customer engineering expertise across Cloudflare architectures, technical validation, adoption, expansion, and AI-enabled workflows.

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Vacancy posted 9 hours ago
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