Change Management Strategy Manager

Lead end-to-end organizational change for RBC IS strategic initiatives in Toronto, covering process, technology, people, and adoption.As Manager, Change Management, you will define strategy, lead delivery, and oversee change plans across selected projects. Your work connects stakeholder analysis, impact assessments, training, communications, and target-state process design. You will help internal and external stakeholders adopt enhanced processes and controls.Key Responsibilities:
Develop organizational change management methodology, strategies, and plansLead stakeholder analysis, readiness assessments, and integration planningDocument current and target-state processes, controls, risksOversee communication, engagement, training, and resistance managementMeasure outcomes and assess change strategy effectivenessRequirements:
Three or more years of broad change management experienceUniversity degree or equivalentTwo or more years of financial industry experienceExperience with ADKAR, Kotter, or equivalent methodologiesExcellent interpersonal and trusted relationship-building skillsApply change strategy, stakeholder engagement, and process expertise as RBC IS advances adoption across strategic initiatives.
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