Subject Matter Expert II - Radio Support|Req#4581

Description

ActioNet is looking for a Subject Matter Expert II - Radio Support in support of Department of War enterprise IT support services.  Serves as subject matter expert, possessing in-depth knowledge of a particular area, such as cyber strategy and implementation, enterprise performance management, technology innovation and IT modernization planning, enterprise performance management, data center consolidation, cloud strategy, technology innovation or other business, computer science, engineering, mathematics, or related sciences.

Work location will be located at Osan Air Base, Korea and Camp Humphreys, Korea.

Responsibilities 

• Maintain and configure ground radio and data link equipment, interfaces and connections to AEHF, HF, UHF, VHF, and SATCOM (MUOS/IW), communications systems and associated cryptographic equipment. 
• Plan and schedule radio and related communications equipment installation and maintenance.
• Resolve installation and maintenance discrepancies using applicable directives, diagrams and installation systems recordsPRC-160 (3G/4G ALE)
• Initiate and conducts system verification tests to assess the capability and effectiveness of the ground radios and data link architecture and related communications systems and make recommendations to improve the overall communications program.
• Install, remove and configure ground radio and data link hardware and software (ie. WinTAK, ATAK, TRAX, L3Harris CPA) as required, perform system startups, reboots, configure radio man-machine and machine-machine interfaces, and system shutdowns.
• Monitor system performance and generate periodic summaries of system performance and usage.

• Provides on-site end-user support, telecom installation, maintenance, and repairs to a wide variety of telecommunications' systems, equipment, cabling, and to other related systems and equipment at all locations.
• Aids in asset management of on-site devices.
• Responds to and diagnoses problems through discussion with users.
• Ensures a timely process through which problems are resolved. Includes problem recognition, research, isolation, resolution, and follow-up steps.
• Responds to telephone calls, email and personnel requests for technical support.

Required Qualifications & Skills 

• 6+ years of technical experience supporting Radio Support and Classroom Training, computer networks, software, and hardware
• Eligible for Secret Clearance (US Citizen)
• Security + CE or equivalent to the appropriate level of certification IAW DoD 8570.01-M Information Assurance Workforce Improvement Program to perform job duties.

• With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 consecutive years (2014–2026).Why ActioNet?At ActioNet, our Passion for Quality is at the heart of everything we do:Commitment to Employees: A great place to work with ongoing investment in our people.Commitment to Customers: Driving and sustaining service delivery excellence.Commitment to Community: Giving back and building a better world for future generations.What’s in It for You?
  
  • Medical, Dental, and Vision Insurance
  • 401(k) Savings Plan
  • Paid Time Off (PTO) & 11 Paid Holidays
  • Life and Disability Insurance
  • Education and Professional Training
  • Flexible Spending Accounts (FSA)
  • Employee Recognition and Referral Programs
  • Employee Assistance & Identity Theft Protection