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Security Operations Specialist

$60k - $97k per year

Sun Life Financial

About the Role

Join our Enterprise Physical Security team as a Security Operations Specialist and become the trusted guardian of our international head office in Toronto. This is a pivotal role where your expertise directly impacts the safety and confidence of our entire workforce and visitors. Reporting to the Manager of Enterprise Physical Security, you’ll be the primary point of contact for our Incident Reporting Centre and on-site security operations—a position of real responsibility and respect within our organization.

What You’ll Do

  • Lead Security Response: coordinate incident investigations and serve as the on‑site point of contact for real‑time security situations, working directly with the Incident Reporting Center.
  • Protect Our Leadership: support high‑level security initiatives, including executive protection and sensitive personnel matters—an area requiring trust and discretion.
  • Manage Security Technology: maintain and optimize physical security systems, conduct regular audits, and stay ahead of emerging security technologies.
  • Plan & Execute: contribute to strategic security planning, risk assessments, and intelligence gathering for major events and operations.
  • Ensure Safety Compliance: lead OHS walkthroughs, emergency drills, and evacuation planning to protect our entire community.
  • Build Partnerships: collaborate with law enforcement, emergency services, and building management to create a comprehensive security network.
  • Drive Continuous Improvement: proactively identify security risks, audit protocols, and recommend enhancements to security policies and procedures.
  • In‑office requirement: five (5) days per week at the Toronto head office.

What You’ll Need to Succeed

  • 5+ years of corporate security or law enforcement experience.
  • Secondary education in Criminal Justice, Security Management, or a related field (preferred).
  • Professional certifications (CPP, PSP, or equivalent) highly desirable.
  • Strong knowledge of emergency response protocols and risk assessment methodologies.
  • Self‑motivated, able to work independently while thriving as part of a collaborative team.
  • Calm under pressure: quick decision‑making skills and composure in high‑stakes situations.
  • Excellent communication: strong interpersonal and professional skills, especially when interacting with senior leadership.
  • Technical proficiency with security reporting software and MS Office suite.
  • Valid credentials: current security license, first aid certification, and a clean criminal record check.

What's In It For You

  • Career Growth: shape the security landscape of a major international organization and develop expertise in modern security operations.
  • Competitive Compensation: attractive salary and bonus structure commensurate with experience.
  • Continuous Learning: work in an environment dedicated to professional development and staying current with industry best practices.
  • Meaningful Impact: know that your work directly protects thousands of employees and visitors every day.
  • Respected Role: join a team where your expertise is valued and your contributions are recognized.
  • Professional Community: collaborate with dedicated security professionals passionate about their craft.
  • Stability and benefits: permanent full‑time position with a stable, industry‑leading organization.

Unique Requirements

  • Must obtain a Government of Canada Reliability Status security clearance through Sun Life.

Additional Information

Salary range: $60,000 – $97,000. Posting end date: 18/06/2026.

Equal Opportunity Employer

We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process may e‑mail a request to View email address on ca.talent.com.

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Vacancy posted 7 days ago
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