Supervisor, Operations

Shift: Friday through Sunday 6:45AM to 6:45PM

Position Summary

The Operations Supervisor is responsible for the safe execution of daily operational plans and strategies, to manage, lead and allocate resources, disseminate information to teammates, ensure compliance with key processes while achieving safety, quality, efficiency and financial KPI's. This position is responsible for product safety, quality and legality

Essential Duties and Responsibilities

• Supervises at least 2 full-time direct reports
• Supervisory responsibilities include, but are not limited to recommending hiring, coaching, skills development, recognition and rewards, staff productivity and performance management to include disciplinary actions up to and including terminations
• Responsible for all daily, weekly, and monthly production activities within warehouse operations.
• Prepares and distributes various reports needed for normal day to day operations
• Responsible for ensuring that the schedules are correctly implemented and that jobs are assigned effectively and completed properly
• Responsible for scheduling vacations and time off per policy with the least amount of disruption to the department to meet customer needs
• Fully engaged with process on floor to actively lead and supervise teammates
• Communicates daily through operational start up meetings, making sure all work instructions, daily workflow activities and safety practices are being followed
• Initiates positive methods of driving teammate excellence through follow up, providing consistent and fair feedback on performance
• Takes action through coaching and counseling to correct behaviors
• Conduct operations in a manner which promotes safety
• Conduct weekly safety meetings during start of shift with teammates
• Maintain a safe working environment through participation of safety training, JHA reviews, and weekly walk through
• Maintain a clean, neat, and orderly work environment which adheres to corporate 5's standards. Supervise the operations of the team to achieve prescribed objectives
• Develop and maintain a productive work team through cross training, sound communication and positive motivational techniques
• Facilitating seamless hand offs and communicating key information to peers, teammates and management.
• Ability to work effectively in a multi-tasking required environment.
• Provide courteous and respectful customer service in high pressure situations to internal/external customers
• Assure the integrity of the inventory and assist in conducting physical inventories.
• Assist Operations Manager on special projects as required
• Assist in maintaining the security of the facility.

Qualifications

• Bachelor's degree preferred; business, operations management, supply chain management, industrial engineering or a related field preferred or minimum of 6 months of experience in an operations/warehouse/supply chain environment required
• Excellent organizational and analytical skills
• Labor Management experience preferred
• Prioritization and problem-solving skills are essential
• Experience with quality management methodologies
• Proven ability to drive continuous improvement with fundamental understanding of change management
• Ability to handle people under high-stress situations
• Excellent verbal and written communication skills
• Broad knowledge of warehouse operations, methods and procedures."

Requirement, Perks, and Benefits (CA - Salaried) & (CA-Hourly)

If the incumbent resides in province of Quebec, Functional French (written and spoken) is required.

Physical/Cognitive Requirements (with or without accommodation)

• Ability to follow policies and
• Ability to read, write and interpret
• Ability to add, subtract, multiply and
• Ability to use hands to finger, handle, or
• Ability to sit/walk/stand for duration of shift
• Must possess visual acuity to perform essential job
• Ability to conduct physical tasks with a full range of motion throughout the warehouse
• Ability to lift/carry items up to 50 pounds

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions.

Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

Job Disclaimer (Canada)

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, functional French (written and spoken) is required.

In the recruitment and selection process to fill this vacancy, Artificial Intelligence may be used.

Driving Requirements (If Applicable)

Candidates for positions that require driving as a core competency must have a valid driver's license (e.g. Class 5, G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application.

Candidates will be assessed through careful consideration of:

• Their current driver's abstract

• Their performance during application interviews

• Their performance on any driver competency assessments

Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.