Production Supervisor

About the Role

We have a current opening for a Production Supervisor/ Maintenance Shift Support - Cocoa and are actively reviewing applications.

The Production Shift Supervisor/ Maintenance Shift Support is responsible for coordinating production activities during the shift to ensure safe, efficient, and high quality execution of operations. The role ensures the availability and effective use of people, materials, and equipment, in line with production plans and UGP Manager guidelines.

When the Day Shift Maintenance Supervisor is not present, the role provides operational maintenance oversight, coordinating planned and unplanned interventions to support equipment reliability and plant continuity.

Schedule

12 hour Continental Shift , alternating bi-weekly between Day Shift (7am-7pm) and Night shift (7pm-7am)

Main Responsibilities

Production & Shift Execution

• Coordinate production line activities to meet safety, quality, and performance targets.
• Ensure smooth line start ups, changeovers, and shift handovers.
• Monitor production progress and authorize production slowdowns or stops when required.
• Ensure accurate end of shift reporting and production declarations (SAP).

Resource & Material Management

• Ensure availability of packaging, raw materials, and semi finished products.
• Manage picking lists, inventory accuracy, and proper material returns.
• Optimize the use of manpower, materials, and equipment during the shift.

People & Safety Leadership

• Allocate operators to lines and ensure adequate coverage.
• Support absenteeism management and day to day personnel matters.
• Promote safe behaviors and ensure compliance with health, safety, hygiene, and food safety standards.
• Manage workplace incidents and accidents in coordination with Health & Safety and HR.

Maintenance Coordination

• Request and coordinate maintenance interventions in case of breakdowns or urgent issues.
• Support preventive and autonomous maintenance activities during the shift.
• Verify maintenance execution, safety compliance, and proper handover of open issues.
• Collaborate with maintenance teams to support equipment reliability.

Quality, Food Safety & Compliance

• Ensure execution of quality checks, sampling, and operator self controls.
• Support hygiene, sanitation, HACCP, GMP, and ISO compliance on the shift.
• Collaborate with Quality on inspections and corrective actions.

Continuous Improvement & Lean (FOX 2.0)

• Support continuous improvement initiatives and Lean Manufacturing (FOX).
• Lead daily SIM (Short Interval Management) meetings.
• Monitor performance KPIs and support problem solving activities at shift level.

About You

• Minimum of 3-year experience in a leadership capacity in a manufacturing setting
• Strong inter-personal skills, and ability to work in a matrix system
• Demonstrated ability to direct production and maintenance employees in a proactive and positive manner
• Knowledge of production processes, machinery, and performance indicators
• Understanding of safety, quality, hygiene, and food safety standards
• Experience with production planning, materials management, and KPIs
• Strong leadership, communication, and problem solving skills
• Ability to work independently in a rotating shift environment
• Proficiency with SAP and Microsoft Office tools

Artificial Intelligence Disclosure

As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidates applications These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not place human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.

Our Benefits & Perks

Careers with caring built in - discover our benefits here.

The base salary range for this position is $72,000-$96,000 annually. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.

In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits.

About Ferrero

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.

Find out more here.

Ferrero is an equal opportunity employer and complies with all applicable human rights laws. Ferrero will recruit, hire, train, and promote all persons without regard to race, creed, color, sex (including pregnancy, gender, sexual orientation, and gender identity), religion, national origin or ancestry, age, disability, or history of disability (except where physical or mental abilities are a bona fide occupational requirement and the individual is not able to perform the essential functions of the position even with reasonable accommodations), citizenship, or any other protected characteristic.

Ferrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.