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Microsoft 365 Ai Support Specialist

Lépine Talent inc.

Use Microsoft 365 expertise and artificial intelligence interest to support users, troubleshoot technology, and test practical solutions in Montreal.As the firm’s primary internal IT resource, you will collaborate with an external provider while handling user-facing technology needs. Your responsibilities span workstations, peripherals, onboarding, equipment inventory, procedures, and cybersecurity education. You will also assess automation opportunities and guide adoption.Key Responsibilities:
Support firm members with technology issuesPrepare workstations, devices, and softwareCoordinate onboarding and departure technology requirementsDocument configurations and recurring solutionsDesign pilots, gather feedback, and measure resultsRequirements:
Strong knowledge of Microsoft 365 environmentsComfort configuring and troubleshooting IT equipmentInterest in artificial intelligence and automationAbility to explain technical concepts clearlyPatience, discretion, and excellent client service skillsApply Microsoft 365 support skills and thoughtful AI experimentation while helping users adopt secure, effective technology tools.
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Vacancy posted 1 hour ago
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