AI Chatbot Quality Engineer SDET

Tata Consultancy Services Limited

Validate AI chatbot quality at Tata Consultancy Services using test automation, API testing, and analytical troubleshooting skills. Support reliable conversational experiences.

This Quality Engineer SDET role focuses on testing chatbots, virtual assistants, and conversational platforms. You will create test scenarios, execute regression suites, analyze conversations, and document defects. The work includes collaboration with developers, AI engineers, and content teams.

Key Responsibilities:

Validate chatbot accuracy, relevance, completeness, and consistency
Create test scenarios, cases, and regression suites
Identify hallucinations, formatting issues, and knowledge gaps
Develop chatbot validation test automation where possible
Track defects, results, and quality metrics

Requirements:

Demonstrated QA, SDET, or test automation experience
Experience testing AI, LLM, GenAI, or chatbots
Knowledge of prompt engineering concepts
Experience with API testing and automation frameworks
Python, Selenium, Playwright, PyTest, or similar tools

Apply quality engineering, chatbot testing, and automation expertise to strengthen AI validation at Tata Consultancy Services.

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Vacancy posted 14 hours ago

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