Senior AI Engineer
Full-time
Symbiotic Digital
Position: Senior AI Engineer
Location: Toronto, ON
Job ID#: RQ11252
Duration: 8 Months
Role Overview
We are seeking a Senior AI Engineer to design, develop, and support advanced AI, Generative AI, and Conversational AI solutions. This role focuses on delivering scalable, secure, and efficient AI-powered customer engagement solutions, including conversational IVR systems, virtual assistants, and AI agents. The ideal candidate will bring strong experience in cloud-based AI technologies, particularly within AWS environments, and a proven ability to build enterprise-grade AI systems.
Key Responsibilities
- Develop, configure, implement, and support AI, Generative AI, and Conversational AI solutions aligned with business and technical requirements
- Design and build AI-powered IVR systems, virtual assistants, voicebots, AI agents, and self-service capabilities
- Create and maintain integrations between AI platforms, contact centre technologies, enterprise systems, APIs, and cloud services
- Design and optimize prompt engineering frameworks, templates, orchestration logic, and AI guardrails
- Build and support AI agents using Large Language Models (LLMs), Retrieval Augmented Generation (RAG), and orchestration frameworks
- Configure and develop conversational bots, including intent modeling, slot management, and conversational flows
- Collaborate with technical teams, stakeholders, and business units to deliver scalable AI solutions
- Produce technical designs, documentation, deployment procedures, and support materials
- Participate in testing, troubleshooting, deployment, and ongoing improvements
- Ensure adherence to security, privacy, accessibility, and Responsible AI standards
Qualifications & Experience
AI Engineering & Generative AI
- 5+ years of experience building AI/ML solutions
- Hands-on experience with Generative AI and LLM-based applications in enterprise environments
- Experience developing AI agents and implementing RAG architectures
- Experience working with modern foundation models (e.g., GPT, Claude, Gemini, Llama, or similar)
- Experience evaluating, selecting, and optimizing AI technologies
- Experience with AI model monitoring, evaluation, and tuning
- Understanding of Responsible AI practices and governance
Contact Centre & Conversational AI
- 5+ years of experience implementing contact centre solutions
- Strong experience building conversational AI, IVR, and virtual assistants
- Experience designing conversational flows, routing logic, and customer journeys
- Knowledge of speech analytics, sentiment analysis, and customer interaction optimization
- Experience working with reporting, analytics, and operational metrics
Prompt Engineering & AI Orchestration
- Experience designing and optimizing prompts for AI systems
- Experience implementing guardrails, safety controls, and response validation
- Experience working with AI orchestration, tool-calling, and integrations
- Experience integrating AI systems with enterprise applications and APIs
Cloud & Integration Technologies
- Strong experience with AWS cloud services (e.g., Lambda, API Gateway, DynamoDB, S3, IAM)
- Experience developing REST APIs, microservices, and event-driven systems
- Experience with CI/CD pipelines and DevOps practices
- Familiarity with Infrastructure as Code and automation tools
- Exposure to multi-cloud AI platforms (Azure AI, Google AI, etc.) is an asset
Development Skills
- Strong programming skills in Python
- Experience with JavaScript and Node.js
- Experience working with SQL and NoSQL databases
- Experience with version control and DevOps tools (Git, Jenkins, etc.)
- Experience building secure, scalable cloud-native applications
Core Experience
- 8+ years in software development and system integration
- Experience in API design, testing, troubleshooting, and performance optimization
- Experience working in Agile environments
- Strong documentation and stakeholder collaboration experience
Public Sector Experience (Preferred)
- Experience working in government or highly regulated environments
- Knowledge of public sector methodologies, architecture frameworks, and standards
- Experience supporting large-scale digital transformation initiatives
Must-Have Skills
- AI/ML solution development (5+ years)
- Generative AI and LLM implementation
- Conversational AI / IVR / contact centre systems
- Cloud-based AI solution development (AWS)
- Prompt engineering and AI agent design
- Python and backend development
Nice to Have
- Previous public sector or provincial government experience
About Symbiotic Digital
Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.)
We serve customers in two ways, we provide:
- Digital Experts: IT Consulting expertise. Bright Minds That Produce Proven Results
- Recruitment: Find The Right People You Need
Serving IT & Business leaders, Symbiotic Digital provides a business system that enables us to deliver expert technical talent to solve challenging business and IT problems. Trusted by leading organizations across Canada, we specialize in staffing complex assignments with high-performing professionals evaluated through our proven Quality Management System (QMS). We are a 100% Indigenous-owned company.
Learn more online at .
Please submit your most recent resume to: View email address on jobs.jobcopilot.com
View All Jobs online at:
Vacancy posted 10 hours ago
Similar jobs that could be interesting for youBased on the Senior AI Engineer in Toronto, ON vacancy
- ...the job. You’ll embed with the teams and customers who depend on AI — risk, fraud, collections, payments, support, developer experience... ...technical direction and standards for agentic systems; mentor engineers and partner with ML, product, and security. What you’ll bring...Senior
- ...We do have a job opening for AI Engineer - Senior for our direct client Province of Ontario. The position details are given below: Job Details: Job ID: RQ11252 - AI Engineer - Senior Client : Government Services Integration Cluster Location : Toronto, Ontario...SeniorFull time
$120k - $160k per year
...passionate problem-solvers who are ready to turn big ideas into real outcomes. The Opportunity ShyftLabs is looking for a Senior AI Engineer to sit at the intersection of AI/ML engineering and backend platform development. This isn't a research role, it's a hands-on engineering...SeniorFull timeWork at office3 days per week- ...At Electric Mind, Engineering is where strategy meets action. Our team helps organizations cut... ...outcomes. About the Role Support the AI Enablement Technical Lead in the delivery... ...adoption across multiple client teams. The Senior Engineer mentors technical client team members...Senior
$135k - $210k per year
...Overview: Guidepoint seeks an experienced Data/AI Engineer as an integral member of the Toronto-based AI team. The Toronto Technology... ...the integration of responsible AI and best-in-class MLOps. The Senior AI/ML Engineer will be a primary contributor to building scalable...SeniorFull timeWorldwide$135k - $150k per year
...at a company committed to its people, find out more about what Aviso has to offer at . The Opportunity: We’re looking for an AI Engineer, AI Platform & ML Engineering to join our Data & AI Technology Partners team. Reporting to the Sr. Director of Data Science and AI...SeniorFull timeInternship$130k - $145k per year
...such a workplace intrigues you, we hope you’ll join us. About the role We are seeking a highly skilled and passionate Senior DevOps Engineer, AI infrastructure to join our team! You will play a key role in designing, developing, and implementing cutting-edge Generative...SeniorFull timeInternshipWork at officeFlexible hours$167.5k - $235k per year
...autonomous cross-functional team to build AI agents that fundamentally transform how operations... ...currently consists of fewer than five engineers. The work spans critical areas including... ...infrastructure. We are seeking a Senior Software Engineer with a strong passion for...SeniorLong term contractFull timeCasual workInternshipWork at officeLocal areaImmediate start$100k - $145k per year
...Thomson Reuters is seeking a Senior Inference Engineer, AI. This person will collaborate with platform teams to enhance capacity forecasting for AI workloads and work with Product, Data Science, Architecture, and Enterprise AI teams to onboard new research models into production...SeniorFull timeWork at officeLocal areaFlexible hours2 days per week3 days per week- As an AI Platform Engineer for AI & Emerging Tech, you will drive AI platform enablement across the enterprise. This role sits at the intersection... ...Other Languages English: C1 Advanced Seniority Senior...Senior
$100k - $150k per year
...phase of modernization and growth, with a focus on practical AI adoption, stronger internal tooling, faster content production... ...level. About the Role Big Viking Games is hiring a Senior Full Stack Engineer to build AI-enabled products, workflows, tools, and systems that...SeniorLong term contractFull timeInternshipWork at office3 days per week- ...is leading the industry on cutting-edge AI technology, revolutionizing performance expectations... ...team and looking for contributors of all seniorities. We are seeking s Software Driver... .... Who You Are Deep systems engineer with 7+ years experience in drivers or...SeniorPermanent employment
- ...measure ourselves by customer outcomes. Our engineering team operates with high autonomy and... ...SAM Team SAM is SuiteSpot's specialized AI agent for resident maintenance. It manages... ...the product. The Role We're hiring a Senior Software Engineer to build and scale SAM....SeniorFull timeInternshipImmediate startRemote workWork from homeFlexible hours
$135k - $170k per year
...General Information: Job Title: AI Engineer Location: Toronto, ON (Onsite/Hybrid) Job Type: Full-Time Hiring Timeline: Immediate... ...come to life. Role Overview: This is a high-impact, senior engineering role , where engineers are expected to operate with...SeniorLong term contractFull timeInternshipWork at officeImmediate startRemote workFlexible hours- ...is uncharted. By combining our expertise across connectivity, AI, security and more, we’ll map a new way forward. Working... ...compared to 60% at a typical company. Role Summary As a Senior Software Engineer specializing in agentic applications, you will be a key technical...SeniorLong term contractFull timeContract workLocal area
$136k - $170k per year
...have the opportunity to thrive. Lyft is looking for software engineers from a scope of disciplines. We are growing our team with people... ...focusing on delighting our passengers and drivers. The Applied AI team is looking for a Backend Engineer to join the AI Entries team...SeniorHourly payFull timeWork at officeFlexible hours3 days per week$144k - $188k per year
...through data-activated content generation and AI decisioning. The world’s most innovative... ...Systems team owns the core recommendations engine and ML platform that powers billions of AI-... ...the world's largest consumer brands. As a Senior Data Engineer, you will own the Spark-based...SeniorFull time$100k - $145k per year
...\ Senior Software Engineer â AI I \ \ Recruiter: Symbiotic Services \ \ \ Are you passionate about building AI\-driven software that transforms how professionals work? Symbiotic Services is seeking a Senior Software Engineer â AI \ for...SeniorLong term contractFull timeWork at officeRemote workFlexible hours$120k - $170k per year
...them—and to create a place where our people are proud to Build. Better. About the Role We're looking for a Senior / Principal AI Platform Engineer to build the secure, scalable platform capabilities that enable enterprise AI delivery across our clients' organizations...SeniorLong term contractPermanent employmentFull timeFlexible hours- ...Senior AI Engineer Location: Ontario (5 Days Onsite) Duration: Long-term Contract Submission Deadline: July:00 PM EST Job Overview We are seeking an experienced Senior AI Engineer to design develop implement and support enterprise Artificial...SeniorLong term contractFull time
- ...to help shape the future of business finance in Canada. AI Use in Our Hiring Process We use technology, including... ...in Canada (if we do say so ourselves)! We're hiring a Senior Corporate Engineering & AI Systems Engineer to build the internal platform that lets...SeniorFull timeWork at officeRemote workFlexible hours
- We are seeking a highly accomplished Senior AI Engineer to spearhead the hands-on development, configuration, and structural optimization of enterprise-scale Artificial Intelligence, Generative AI, and Conversational AI solutions. In this role, you will take technical ownership...SeniorContract work
$131k - $181k per year
...best work. Job Summary Most engineering roles now come with AI tools. This one comes with a mission.... ...every gate. We are hiring Staff and Senior Staff Engineers to build those agents... ...end to end, and are the dependable engine of your pod Senior Staff: You set...SeniorFull timeWork at office- ...combining professional expertise with Adaptive AI technology that is continuously refined... ...About the Role We are looking for a Senior Generative AI Engineer to develop our next-generation... ...translation and translation-related service engine, using Generative AI (GenAI) and Large...SeniorFull timeShift work
- ...found them—and to create a place where our people are proud to Build. Better. About the Role We're looking for a Senior / Principal AI Platform Engineer to build the secure, scalable platform capabilities that enable enterprise AI delivery across our clients'...SeniorPermanent employmentFull timeContract work
- ...them—and to create a place where our people are proud to Build. Better. About the Role We're looking for a Senior / Principal AI SDLC Engineer to help our financial services clients modernize how software is built, secured, and delivered in an AI-enabled world....SeniorPermanent employmentFull timeContract work
$136k - $187k per year
...Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building... ...developers can trust in production. The Opportunity As a Senior Software Engineer on the AIFS team, you'll own and deliver product capabilities...SeniorFull timeInternshipLocal areaWorldwideShift work- ...At Electric Mind, Engineering is where strategy meets action. Our team helps organizations cut... ...outcomes. About the Role Support the AI Enablement Technical Lead in the delivery... ...across multiple client teams. The Senior Engineer mentors technical client team members...SeniorFull time
- ...About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service... ...urgency, and continuously raising the bar. Job Title: Senior Backend Engineer (SaaS, Data & AI) Why Kaseya? Join a fast-growing...SeniorLong term contractFull timeWorldwide
$136k - $187k per year
...Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted... ...of authentication for the Agentic AI era. We’re looking for a Senior Engineer to join our AI Authentication team – a group of product-minded,...SeniorLocal areaWorldwide
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior AI Engineer. Be the first to apply!
Related searches
- sénior service a la clientèle Toronto, ON
- senior network engineer Toronto, ON
- senior engineer Toronto, ON
- senior graphic designer Toronto, ON
- senior cyber security analyst Toronto, ON
- senior accounting analyst Toronto, ON
- senior technical writer Toronto, ON
- senior android developer Toronto, ON
- senior technician Toronto, ON
- senior business analyst Toronto, ON