Housekeeping Supervisor
Hôtel Vogue - Collection Curio par Hilton
Company Description:
Located in the heart of Montreal’s fashion district, the Vogue Hotel Montreal, Curio Collection by Hilton, is just steps away from luxury boutiques, top restaurants, and downtown attractions. This hotel offers a refined and elegant experience, ideal for travelers looking to enjoy the very best of Montreal. Working at the Vogue Hotel Montreal means being part of a team committed to delivering exceptional service in a prestigious setting.
At Hilton, excellence is tradition. We anticipate our guests’ needs and create unforgettable experiences. The same care extends to our team: we are committed to providing an environment where everyone can thrive both personally and professionally. The Vogue Hotel Montreal, a jewel of Hilton’s Curio Collection, blends luxury and personalization to offer guests a truly memorable stay.
Why is this position important?
As a Cleanliness and Style Supervisor, you ensure that every detail of the hotel reflects Hilton's quality standards and the requirement of a 5-star property. Your leadership, attention to detail and sense of service will make all the difference.
What we offer:
- Transportation premium and reimbursement of cell phone
- Wellness and Recognition Programs
- Exceptional Hilton Discounts
- Competitive Benefits
- Career opportunities within a growing group
- Employee referral bonus
- And many more to discover!
Your main responsibilities:
Management & Supervision
- Supervise and coordinate the day-to-day activities of maintenance staff
- Train, support and motivate your team
- Ensure the application of internal policies and Hilton standards
- Manage the distribution of work and intervene in the event of conflicts
- Ensure the cleanliness of the spaces and the quality inspection of the rooms
Control of Material Resources
- Manage inventories, equipment and supplies
- Ensure the proper functioning of the facilities and ensure supplies
Service & Quality
- Collaborate with other departments to ensure an exceptional customer experience
- Conduct rigorous inspections of hotel spaces
- Assist with housekeeping as needed
Timetables
- Day, evening, weekend and holiday shifts
Essential qualities
- Leadership and autonomy
- Rigor and meticulousness
- Sense of organization and initiative
- Ability to manage stress and priorities
- Team spirit and conflict management skills
Key Competencies
- Experience in supervision (hotelier an asset)
- Good knowledge of the needs of hotel customers
- Ability to make decisions and solve problems
- Proficiency in hotel management tools (HotSOS, Opera, an asset)
Artifact Group at a glance:
Artifact Group is a private investment and property management company
specializing in the acquisition and valuation of real estate assets and
recognized for its expertise in hospitality. Over the years, we have built a
portfolio of award-winning properties in Canada and the United States. Among
them, the Vogue Hotel Montreal Downtown, Curio Collection by Hilton, the
first Curio Collection address in Canada, was distinguished by Hilton as "Curio
Collection Conversion of the Year 2022" for the Americas.
Joining our team means joining a stimulating environment, where excellence and passion for service make all the difference. Do you have the talent and motivation? We have the right position for you!
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