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Clio Operate Implementation Manager

Clio

Shape Clio Operate implementations through stakeholder management and continuous improvement. Guide projects helping large law firms streamline work processes and realise business value.As a Senior Project Manager on Clio’s Professional Services team, you will oversee implementation lifecycles for Clio Operate, formerly ShareDo. Your work spans requirements workshops, playbacks, sprints, business change, user acceptance testing, and support hand-offs. You will manage projects ranging from small part-time teams to initiatives involving more than ten people. The approach is adaptable, using different practices rather than one fixed methodology. Client outcomes include easier business change, happier users, and quicker realisation of benefits.Key Responsibilities:
Plan projects and manage delivery risksOversee client stakeholders and ongoing relationshipsCoordinate resources across multiple projectsTranslate product features into customer best practicesSupport Service Delivery customer engagement processesRequirements:
Experienced Project or Programme ManagerStrong process management capabilityStrong change management capabilityPeople-first leadership approachInterest in using AI to improve your craftBring adaptable project delivery, stakeholder leadership, and process improvement skills to Clio Operate’s legal technology implementations.
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Vacancy posted 2 hours ago
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