Service Coordinator

The Service Coordinator is responsible for maintaining accurate and timely invoicing and receipt of payments across all branches of Horizon Testing Inc. The Service Coordinator will also be responsible for sending and receiving POs, entering payroll hours and providing administrative relief to other positions.

We offer a comprehensive compensation and benefits package that includes:

• Wage ranges from $24-$28/hour (depending on experience)
• Generous RPP matching program 5% (after one year)
• Full health and dental benefits (shared costs)
• Great schedule-Monday to Friday 8-5
• Personal & Professional Development Opportunities
• Fun & engaging working environment

Responsabilities

• Prepare and send customer invoices and monthly statements
• Follow up on overdue accounts and maintain customer records
• Process cash receipts, deposits, and payment postings
• Issue and manage purchase orders and vendor communications
• Enter payroll hours accurately into UKG and maintain employee leave schedules
• Track employee hours for reporting and safety statistics
• Provide general administrative support, including answering phones and coordinating office tasks
• Manage Odotrack vehicle tracking reports for payroll purposes
• Deliver professional customer service to internal and external stakeholders
• Contribute ideas and process improvements to support company growth

Qualifications

• Post-secondary certificate or diploma in Accounting is preferred
• 2–3 years of Accounts Receivable experience in a medium-to-large or multi-company environment
• Strong data entry and organizational skills
• Basic accounting knowledge
• Proficiency with ERP systems and Microsoft Office Suite
• Ability to work efficiently under pressure and manage multiple priorities
• Must be legally entitled to work in Canada

The Hercules Group of Companies is a national leader in industrial lifting, rigging, material handling, and safety solutions, proudly supporting critical industries across Canada. With multiple business units and branch locations coast to coast, we deliver high-quality products, certified inspections, specialized training, and reliable field services to keep our customers safe and productive. Our teams work collaboratively, innovate constantly, and share a commitment to exceptional service. At Hercules, we invest in our people, promote from within, and provide opportunities for continuous learning and career growth.

As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.

Please note : Successful candidates will be required to pass a criminal background check; drivers abstract and reference checks as a condition of employment