Head Of Digital Customer Success & Ai-Driven Growth
Equinix
Equinix is seeking a leader to own the Digital Customer Success strategy and the post-sale motion. You will design scalable, data-driven journeys, leveraging AI, automation, and Gainsight to drive adoption, retention and growth across digital customer segments.Collaborate with Sales, Marketing, Product and Ops to optimize journeys and performance. The role focuses on translating customer signals into proactive experiences, with an emphasis on reducing risk and improving value realization at
#J-18808-Ljbffr
#J-18808-Ljbffr
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the Head Of Digital Customer Success & Ai-Driven Growth in Winnipeg, MB vacancy
- Total Life, Inc. in Vancouver is seeking a Head of Digital Marketing to own paid acquisition end to end: strategy, creative... ...authority, reporting into leadership and driving growth across platforms. You’ll build an AI-powered creative engine, design dashboards, and own the...Suggested
- ...behavioral health telehealth company, is hiring a Head of Digital Marketing in Vancouver. You’ll own paid... ...plan and optimize campaigns, and lead an AI-powered creative engine. You’ll report... ...and patient value. You must be data-driven, obsessed with optimization, and comfortable...Suggested
- ...in Brampton, ON is seeking a Director of Customer Support Automation to lead the strategy and... ...powering Customer Support, including Salesforce, AI and chatbots. You will set the automation... ...team and collaborate across Technology, Digital, Product, Data and Finance to realize...Suggested
- Leap Tools is seeking a seasoned Customer Success leader to grow and empower a global team of Customer Success Managers. You will guide customer... ...your technical know‑how, and drive retention and revenue growth across a diverse SaaS portfolio. You will collaborate with Product...Suggested
- Leap Tools Inc. is hiring a Senior Customer Success Leader in Ontario for a remote-first role. You will build and scale a team of Customer Success... ...technical understanding, and drive retention and revenue growth across a diverse customer base. You’ll partner with Product, Sales...Suggested
$300k - $350k per year
...audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to... ...security leaders. About The RoleAs Head of Customer Success at Socket, you'll lead the teams... ...strengthen retention. Partner on revenue growth. Collaborate with Sales to proactively...- The Head of Customer Success leads the customer success function within DNV Energy Systems Digital & Transformation, helping internal business customers and the clients they serve turn digital and AI-enabled capabilities into sustained, measurable value. The role sets...
- ...all applications and next steps. Our partner is looking for a Head of Customer Success & Support based in Canada. We are seeking a hands-on... ...platform improvements. Use CRM systems, support platforms, and AI tools to improve service consistency, operational efficiency,...
$160k - $180k per year
...pairing a 50-year profitable foundation with an AI-native operational model. With millions of monthly visitors and 5x growth in the past six months, they are scaling... ...law firm. They are hiring a Head of Operations & Customer Success to report directly to the COO, with...- Relativity in Winnipeg, Canada is seeking a Customer Success Manager to own outcomes for RelativityOne subscriptions at scale, driving adoption... ...while managing health and risk across a portfolio of accounts. AI tools will accelerate communications and program delivery. #J...
- Lead customer success at Socket by building technical account management and customer success teams... ...Shape lasting customer value globally.As Head of Customer Success, you will lead teams... ...adoption, retention, and business outcomesData-driven judgment and cross-functional...
- ...Senior Product Marketing Manager to lead messaging for Digital Fax and Fax Aviator. You’ll translate complex AI-powered document workflows into business outcomes,... ...market plans, launches, and sales tools that drive adoption and growth across the enterprise. #J-18808-Ljbffr
- Lead customer success and support for a B2B SaaS marketplace, using account health metrics and enterprise... ...fully remote role is based in Canada.As Head of Customer Success & Support, you will... ...CRM, support platforms, and practical AI toolsShape customer success operations through...
usd173k - usd260k per year
...are we? Equinix is the world’s digital infrastructure company®,... ...what comes next and amplifying customer value through innovation and impact... ...of Equinix’s Digital Customer Success Management post sale motion, creating scalable, data-driven customer journeys that drive adoption...- Pigment, the AI-powered business planning platform, is seeking a Customer Success leader to manage enterprise implementations, drive adoption, and expand use cases across large accounts. You will engage multiple departments, deliver executive-level presentations, and partner...
- DNV Energy Systems is seeking a Head of Customer Success to drive the customer success function across global teams. This role leads strategy, onboarding... ...and SMEs to embed useful capabilities, champion responsible AI use, and scale successful practices across regions. Flexible,...
- ...Security team. You will own strategy, roadmaps, and drive responsible AI adoption across security workflows, collaborating with... ...function, mentor engineers, and partner with Engineering, IT, Legal, and Compliance to reduce risk while enabling growth. #J-18808-Ljbffr
$104k - $139k per year
...foundation for a safe, productive digital future. Our mission is to... ...category built for the way people and AI agents work today. As one of... ...alongside a team of curious, driven individuals, and to solve hard... ...simpler digital future. The Customer Experience team at 1Password designs...- Elevate customer experiences as a Digital Customer Success Manager at JazzHR. This role focuses on high-volume, automated engagements to drive customer onboarding and retention success. In this position, you will manage a diverse book of business while leveraging digital...
- Elevate customer experiences as a Digital Customer Success Manager at JazzHR. This role focuses on high-volume, digital-first engagement strategies for effective onboarding and product adoption. In this position, you will manage a diverse book of business, leveraging automation...
- Leadout Capital is seeking a Sr. Success Architect to own onboarding and adoption of the Agentic Marketing Platform for enterprise customers. You will collaborate with Marketing, Sales, RevOps, and IT to design scalable inbound pipeline strategies and deep platform integrations...
- BuildOps, the AI-native platform for commercial contractors, is seeking a Head of Product Design to lead, grow, and scale the design function across our suite of products... ..., and embed AI into design workflows and customer experiences. You will build and guide a world-class...
- ...plans, drives performance across weekly programs and major events, and advances AI-enabled pricing and promotion capabilities. You will own the promotional calendar, governance, and stakeholder alignment to maximize customer value and financial outcomes. #J-18808-Ljbffr
- ...Telehealth, we put all the tools in our customers' hands for success. We are a rapidly growing startup, and... .... Intuition, Then Data. We're a data-driven company. We start with our instincts... ...collective success. About the Role Customer Growth at Bask Health is AI-first, data-...
- ...retention, and unlock smarter growth across the entire member journey... ...We are building the future of AI-native performance marketing, and... ...practitioner who combines data-driven media buying with technical... ...traffic into qualified CRM leads and customers.Manage the full lifecycle:...
- 1Password LLC is seeking an experienced Senior Digital Customer Success Campaign Manager to lead digital journeys across onboarding, activation and growth in a remote North America role. You will design, launch, and optimize campaigns, define lifecycle milestones, and translate...
- ...Description QuickChart.Md is a Canadian-built AI platform created by specialist physicians to... ...AI-enabled healthcare.Role Description The Head of Growth is a full-time hybrid role based in Ontario - we are looking for a driven individual who can push sales to physicians,...
- ...with a growing presence, is seeking an innovative and results-driven Head of Digital Marketing to lead their online marketing efforts from... ...comprehensive digital marketing strategies to drive brand awareness, customer acquisition, engagement, and revenue growth. The Head of...
- Fullscript is seeking a Vice President, Customer Experience to define and lead the next generation of customer experience across all touchpoints. You will design and scale a modern, AI-first CX blending human expertise with automation, owning the end-to-end customer support...
- Wyse Meter Solutions Inc. is seeking a Manager, Digital Contact Centre to lead design, integration, and optimization of virtual agents,... ...to deploy automation, analyze performance, and improve automated customer journeys. Strong analytics and BI skills are essential. #J-18808...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head Of Digital Customer Success & Ai-Driven Growth. Be the first to apply!

