User Support Technician (NOC 22221)
$34.18 per hourFull-time
Tangerine Technology
- Title: User Support Technician
- Hours per week: 40
- Median wage: $34.18/hr
- Location: 170 Titanium Way #101b, Whitehorse, YT, Y1A 0G1
- NOC: 22221
We are seeking a dedicated and knowledgeable User Support Technician to provide first-line technical assistance to end-users experiencing issues with computer hardware, applications, and communication software. This role involves troubleshooting and resolving technical problems, providing guidance and training to users, and contributing to the maintenance and enhancement of business systems and networks.
As a User Support Technician, you will be part of a dynamic team, providing support across various platforms including Windows-based servers, mobile devices (iOS, Android), and business applications. You will work closely with users to identify issues, document solutions, and contribute to a continuous improvement cycle in the organization's technology support processes.
This position is ideal for individuals who are customer-oriented, have strong technical knowledge, and enjoy solving complex problems. If you are passionate about technology and providing exceptional user support, we would love to hear from you.
Responsibilities:
- Communicate effectively with users via electronic channels and in-person to understand, diagnose, and document technical issues.
- Research solutions using user guides, technical manuals, and other resources to resolve hardware, software, and communication software issues.
- Reproduce, diagnose, and troubleshoot problems, providing solutions to restore functionality for users.
- Provide personalized advice, training, and support to users, helping them navigate and resolve common technical issues.
- Offer support for business systems, network connectivity, and internet access, ensuring smooth operations.
- Maintain a comprehensive log of reported issues, resolutions, and solutions, which can be referenced by other support team members.
- Contribute to the redesign of applications, software, and systems based on identified issues and user feedback.
- Assist in the supervision and training of junior technical support staff as needed.
Qualifications:
- Experience or training in computer programming, network administration, or related fields is essential.
- Certification or specialized training from software vendors may be required by some employers.
- Hands-on experience in building PC hardware and troubleshooting hardware issues.
- Solid experience with Windows-based servers, networks, and general IT infrastructure maintenance.
- Familiarity with mobile operating systems such as Android and iOS.
- Excellent communication skills with a friendly, customer-oriented approach.
- Strong problem-solving skills with a focus on detail and efficiency.
- Ability to work independently and as part of a team, managing tasks in a safe and organized manner.
- Clear criminal background check, acceptable driving record, and a valid driver’s license are required.
- Must be authorized to work in Canada and currently reside in the Yukon.
Vacancy posted 20 days ago
Similar jobs that could be interesting for youBased on the User Support Technician (NOC 22221) in Whitehorse, YT vacancy
$34.18 per hour
...networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use,...SuggestedPermanent employmentFull timeRemote work$21 - $27 per hour
...Jiffy Lube Whitehorse is hiring a Service Technician. NOC 74203 Full Time 35-40hrs per week Requirements Must be willing to learn ISI software Keen interest in Automotive Repair and Maintenance Clean Drivers Abstract and valid class 5 licence Exceptional...Noc bFull timeFlexible hours$20 - $22 per hour
...We are looking for a friendly and motivated Nail Care Technician to join our salon team in Whitehorse, Yukon. • Permanent full-time position... ...• $20–22/hour plus tips • Vacation pay and holiday pay • Supportive and friendly work environment • Opportunity to grow with our...Noc bPermanent employmentFull timeFlexible hoursWeekend work$39.75 - $47.32 per hour
...IT Support Technician Information Technology & Learning Commons Ayamdigut (Whitehorse) Campus Full-Time Permanent Wage: $39.75 to... ...documentation. You will also provide technical guidance and user education to faculty, staff, and students, collaborate with IT...SuggestedHourly payPermanent employmentFull timeWork at office- ...Summary And Requirements This opportunity is for a permanent IT Support Technician working 75 hours biweekly. The Workers’ Safety and... ...computing environments. This role is primarily focused on end-user, systems, and application support. Essential Qualifications...SuggestedPermanent employmentFull time
$34 per hour
...Safe at Home Society HIFIS Records Technician NOC: 12112 Hours: 37.5 hours weekly at $34/hour About The Safe at Home Society is a... ...Coordinated Access system in Whitehorse. · Maintains access lists for user access of confidential and sensitive information. ·...Noc bWork from home$45.6 per hour
Refinishing and repair and restore damaged motor vehicle body parts. Repaint body surfaces. Estimate repair cost based on damage examination report Plan repair work to be performed Clean and maintain work space File, grind and sand body surfaces to be repaired...Noc bFull time- ...Overview We are seeking a dedicated Support Worker to join our team. The ideal candidate will have a passion for working with individuals in need of support and guidance. Responsibilities Collaborate with colleagues in the assessment of children to support the determination...Noc bFull time
$19 per hour
Duties include: Greeting customers, Processing payments, Bagging purchases and Checking ID for tobacco purchases. Applicants must be willing to work days and evenings, as well as weekends and holidays. This position requires standing for long periods of time...Noc bFull timeWeekend workAfternoon shift$20 per hour
...eager to gain hands-on experience, and committed to maintaining high standards of food safety and cleanliness. The Kitchen Helper will support the kitchen staff in meal preparation, food handling, and maintaining a clean and organized work environment. This position offers an...Noc bFull timeShift work$22.69 per hour
...JOB DUTIES – BAKER (NOC 63202) Prepare dough for pies, bread, rolls, muffins, cookies, cakes, and other baked goods according to recipes Bake mixed dough and batters in ovens Prepare frostings and decorations for cakes and baked goods Ensure quality control of products...Noc bFull time$24.64 per hour
Language - English Education - No Degree, certificate or diploma Experience 1 year experience Work setting - Urban area, Hotel, Motel, Resort Personal Suitability - Client focus, Dependability, Efficient interpersonal skills, Flexibility, Initiative, reliability...Noc bFull time$28 per hour
Responsibilities: - Cleaning and sanitizing all areas of the facility, including restrooms, common areas, and workspaces - Sweeping, mopping, vacuuming, waxing, dusting, shampooing carpets as needed - Emptying trash and recycling bins - Restocking supplies such as toilet...Noc bFull timeFlexible hoursShift workAfternoon shift$20 - $24 per hour
...Security Guards (NOC 64410). Full time hours (35 to 40 hours per week) Hourly rates starting at current median wage for NOC 64410 To start as soon as territorial licensing requirements have been fulfilled. We will only be interviewing applicants that meet the following...Noc bHourly payLong term contractFull timeLong distanceFlexible hoursNight shiftWeekday work$18.51 per hour
Wage: $18.51/hour Full time: 35-40 hours/week We have an exciting opportunity for you! Come join our team at Big Bear. We are looking for two full time cashier, who is able to respectfully serve the public, use their discretion to identify customers who may be underage...Noc bFull time$18.51 per hour
Hours: Full-time unrestricted scheduling (35 - 40 hours per week) Salary: $18.51/Hr. Duration: Permanent Positions: 5 Job Description/ Duties : The Restaurant Front Team Member is the front line in providing the Exceptional Guest Experience through the delivery...Noc bPermanent employmentFull timeFlexible hoursShift workNight shiftWeekend workDay shiftAfternoon shiftEarly shift$28.4 per hour
Languages English Education ~ high school diploma Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting ~ Restaurant Responsibilities Tasks Prepare...Noc bFull timeRemote work$23.07 - $28.84 per hour
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively...Noc bHourly payPermanent employmentFull timeTemporary workInternshipImmediate start$20 - $24 per hour
...second language. Duties include: assisting with merchandising, receiving, light housekeeping and most of all providing service and support to customers to enhance the shopping experience. This position requires experience with computer transactions and store opening and...Noc bFull timeWeekend workAfternoon shift$30 per hour
...Tasks Develop and implement child-care programs that support and promote the physical, cognitive, emotional and social development of children Supervise staff, trainees or volunteers Synthesize the overall situation of the children and communicate the information...Noc bFull timeTraineeship$23 - $25 per hour
...looking to expand with the addition of a new retail sales associate (NOC 64100) In this role, you will engage with customers, showcase our... .... Your knowledge and communication skills will drive sales, support merchandising efforts, and help create a welcoming environment for...Noc bPermanent employmentFull time$28.5 per hour
...Position Title: Construction Helper (NOC: 75110) Number of Positions Available : 1 Term of Employment : Permanent Position, 40... ...sites during the workday Wage : $28.50 per Hour Relocation Support: The employer is willing to pay relocation costs for any candidate...Noc bHourly payPermanent employmentFull timeTemporary workRemote workRelocation package$18.51 - $20 per hour
...experience. What you’ll do Provide great customer service Scan products and process customer transactions accurately Support in the delivery of company-directed promotions and programs Handle cash and credit card transactions Keep the register area neat...Noc bHourly payPermanent employmentFull timeTemporary workInternshipShift workAfternoon shift$20 - $25 per hour
~2 vacancies Place dishes in storage area Sanitize and wash dishes and other items by hand Prepare, heat and finish simple food items Stock refrigerators and salad bars Use manual and electrical appliances to clean, peel, slice and trim foodstuffs Clean...Noc bFull time$19 per hour
Assist customers with shopping needs. Maintain product knowledge and memorize the location of items within the supermarket to answer inquiries. Ensure all products are sufficiently stocked and displayed according to expiration dates. Initiates assistance to customers...Noc bWeekend workAfternoon shift$19 - $21 per hour
40hr. a week, pay bi-weekly Looking for a few solid kitchen helpers to handle the day-to-day cooking duties. A couple years of professional cooking experience is preferred; willing to train the right person. Duties include: Preparing recipes Cleaning dishes...Noc bBi-weekly payFull time$20 per hour
The Brick is actively seeking to expand our visual merchandising team. We need enthusiastic people with a great eye for design and desire to create amazing displays that feel like home! The winning combination of team spirit and desire for career focused growth will ensure ...Noc bFull timeInternshipFlexible hours$20 per hour
La Cara Tacos is looking for supervisor team members! Tasks may include but aren't limited to: Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures...Noc bFull time$25 per hour
...Job title: Baker (NOC 63202) Location: Whitehorse, Yukon Employment: Full-time — 40 hours/week/4 day weeks Start date: Immediate Wage: $25.00 per hour + tips Benefits: Staff meals, free bread & pastry, bakery discounts About us: Landed Bakehouse is a busy...Noc bHourly payFull timeApprenticeshipImmediate startWeekend workEarly shift$33.82 per hour
· Create developmentally appropriate lesson plans or programming for children · Keep records on individual children, including daily observations information about activities, meals served, and also medications administered · Instruct children in health personal habits, ...Noc bPermanent employmentFull time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to User Support Technician (NOC 22221). Be the first to apply!
Related searches
- IT support technician Whitehorse, YT
- technical support specialist Whitehorse, YT
- user support technician - IT Whitehorse, YT
- network support technician Whitehorse, YT
- computer support technician Whitehorse, YT
- support technician Whitehorse, YT
- user support technician Whitehorse, YT
- senior technical specialist Whitehorse, YT
- service support technician Whitehorse, YT
- technical support representative Whitehorse, YT