Junior User Experience Designer

Job Responsibility:

Date Posted: 01/10/2024 Req ID: 35610 Faculty/Division: Ofc of the Chief Information Officer Department: Enterprise Apps & Solutions Integration Campus: St. George (Downtown Toronto) Position Number: 00040541

Description:

About us: The Enterprise Applications and Solutions Integration (EASI) department within the Chief Information Officer's (CIO) Division is a central department responsible for all matters pertaining to the development, maintenance and effectiveness of the core administrative management and student systems at the U of T. Included within these responsibilities are all central SAP systems, such as Financial Services, Human Resources, Research Administration and Procurement; the central U of T Student System (ROSI); O365 Digital workplace; approximately 40 related vendor and specialized web applications; and central Business Intelligence. Your opportunity: Reporting to the Manager, User Experience & Process Design, or their designate, you will be part of a dynamic, collaborative and innovative team focused on delivering transformational technology solutions to the University. In this role, you will be responsible forsupporting and providing assistance to the User Experience & Process Design team in designing the User Experience (UX) and business processes for University technology systems that allow the institution to efficiently support business needs. You will support the establishment of current and future business requirements by assisting in gathering information from various business units related to processes. You will help to link these business processes to technical specifications by drafting basic processmaps using the prevailing user experience methods. Your responsibilities will include:

• Applying established standards to a range of similar situations
• Providing detailed explanations on guidelines and expectations to staff
• Providing detailed information on processes, policies, and procedures
• Creating and maintaining procedures and guidelines
• Verifying the accuracy and completeness of documents
• Recording the results of user experience testing

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience
• Minimum one year of recent and related experience in the design of interactive web applications
• Strong experience with current design practices (e.g. wireframing, prototyping, user story creation, accessibility, responsiveness)
• Familiarity with and understanding of user centered design methodologies
• Familiarity with current business process mapping practices and software (e.g. Visio, Lucidchart)
• Demonstrate success in coordinating user research activities, coordinating usability testing sessions, documenting heuristic evaluations of web sites and applications
• Excellent written and oral communication skills
• Excellent teamwork skills
• Ability to work independently

Assets (Nonessential):

• Experience working on User Experience teams an asset
• Working knowledge of student systems and higher education requirements and business processes

To be successful in this role you will be:

• Communicator
• Motivated self-learner
• Organized
• Self-directed
• Team player

NOTE: This position is an 18-month term

Closing Date: 01/19/2024, 11:59PM ET Employee Group: USW Appointment Type : Budget - Term Schedule: Full-Time Pay Scale Group & Hiring Zone: USW Pay Band 05 - $51,452 with an annual step progression to a maximum of $65,799. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. Job Category: Information Technology (IT) Recruiter: Khristen Sivaramalingam

Lived Experience Statement Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.