change management specialist-organizational.
$67.68 - $74.36 per hourRandstad
As a Change Management Specialist, you will ensure the smooth adoption of a new Cloud Contact Centre as a Service (CCaaS) platform. You will be responsible for preparing the workforce, aligning stakeholders, and driving user readiness across multiple contact centres. By applying structured change methodologies, you will bridge the gap between technical IT teams and frontline operations to ensure minimal business disruption and maximum adoption of modernized cloud capabilities.
Pay Rate: $67.68- $74.36/Hr Advantages- Drive a large-scale digital transformation in a modernized cloud environment. - Work closely with diverse teams, from IT leadership to frontline contact centre agents. - Opportunity to apply and refine Prosci or similar methodologies on a feature-rich SaaS implementation. - Join a dynamic team located in a central business hub. Responsibilities
- Develop and execute a comprehensive Change Management Plan aligned with the cloud migration roadmap, highlighting expected benefits and changes. - Conduct detailed change impact assessments across agent workflows, leadership, and IT teams; utilize assessment tools to identify gaps in skills, resources, or processes.
- Identify and analyze stakeholders to develop targeted engagement strategies, serving as a vital liaison between technical and operational teams.
- 5+ years of organizational change management experience specifically for technology implementations. - Proven track record supporting contact centre transformations, SaaS implementations, or cloud migrations (e.g., AWS, Azure, Genesys, Oracle). - Prosci Certified Change Practitioner or a similar recognized certification is strongly preferred. - In-depth knowledge of change management principles, tools, and the practical application of readiness and culture assessments. - Exceptional written and verbal communication skills, with a strong ability to facilitate discussions and influence stakeholders. - Understanding of cloud contact centre architecture, CRM integrations, multi-channel routing, and data privacy/compliance. - Ability to translate complex technical requirements into clear operational impacts for business readiness. Summary
If you're interested in the Change Management (Organizational) Specialist role based in Toronto, we encourage you to apply online at Only qualified candidates will be contacted for the next steps. We look forward to hearing from you! Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process. This posting is for existing and upcoming vacancies. show more
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the change management specialist-organizational. in Toronto, ON vacancy
$92k - $118k per year
...Drive critical change initiatives that help secure the future... ...seeking an experienced Change Manager to support a major banking client... ...created vacancy within our organization. This position is open as part... ...security teams. Familiarity with organizational change management...SuggestedInternshipImmediate start$80.49k - $100.62k per year
...Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business... ...matter what role you play. Manager, Change Acceleration DUCA is looking for a... ..., including employee engagement and organizational culture, to effectively support the roll...SuggestedFull timeWork at officeFlexible hours$100.78k - $127.9k per year
Esri Canada Limited Manager, Talent and Organizational Development- Human Resources Esri Canada has an exceptional... ..., and retain talent across the organization. This role brings together talent... ...focus groups. * Working knowledge of change management and adult learning principles...SuggestedFull timeSummer workInternshipWork at officeRemote workWork from home$75.9k - $141.9k per year
...: Customer Solutions We are looking for an experienced Change Management professional to lead change initiatives for Business Banking... ...closely with project stakeholders and Change Partners across the organization, this role will proactively identify risks and issues,...SuggestedLong term contractFull timeContract workPart time$100.2k - $137.7k per year
...airport projects. We are hiring a Climate Change & Carbon Manager to join our growing team. This role... ...of complex projects within the organization, ensuring that they are executed taking... ...Oversight of Resiliency Planning Specialist to periodically update climate forecasts...SuggestedFull timeInternshipFlexible hours$120k - $130k per year
...being of Canadians. As a leading wealth management organization, we are committed to leadership,... ...looking to fill an opening for a Senior Change Manager to join our Enterprise Change... ...contributions to your team to achieve organizational goals is a priority. You proactively encourage...Internship$55 - $65 per hour
...Job Title: Senior Change Management Program Manager Job Location: 100% Remote, Canada... ...Management Program Manager to drive complex organizational change initiatives and enterprise... ...operating within highly matrixed enterprise organizations. Preferred Qualifications...Remote jobLong term contractContract workPart time$75.9k - $141.9k per year
...protecting the bank by applying our Risk Management Framework in the execution of your role,... ...improvement and optimization. Organization process optimization. Business architecture... ...calls on us to create lasting, positive change for our customers, our communities and our...Full timeContract workPart time$85k - $156k per year
...inspire and help our people, organizations, communities, and countries... ...Enablement and Adoption Leader, the Manager will: Drive the Global... ...overall Intela Tax platform change and adoption strategy... ...Minimum 5 years' experience in organizational change management and/or...Permanent employmentLocal areaRemote workFlexible hours$80 - $90 per hour
...Job Title: Senior Program Manager - Enterprise Change Management Job Location: 100% Remote, Canada... ...Management to lead portfolio-level organizational change initiatives supporting large-... ..., product, engineering, and partner organizations Coach program leaders on incorporating...Long term contractRemote work$126k - $234k per year
...inspire and help our people, organizations, communities, and countries... ...through their most complex Organizational Transformation programs. You... ...Transportation. As a Senior Manager on this team, you’ll positively... ...be Some guide teams, some change culture, some build...Permanent employmentLocal areaFlexible hoursShift work$100 per hour
...client, a leading financial institution, is seeking a Senior Change Manager for a 9-month contract, with strong potential for extension (... ...management, influencing, and communication skills across all organizational levels. o Ability to work independently, manage ambiguity, and...Full timeContract workWork at office2 days per week$85 per hour
...client, a leading financial institution, is seeking a Senior Change Manager - People Change Management. This role supports large-scale... ...supporting large-scale, transformational programs within complex organizations. ~ Demonstrated ability to manage and deliver change...Contract work$80 per hour
...client, a top banking client in Canada is looking to hire Senior Change Manager for their team with a contract for 6 Months with potential... ...processes and propose alternative options for achieving organizational goals. People Change Management - You are a seasoned expert...Contract work1 day per week$95 per hour
...Position: Change Management Lead Rate / Compensation Total Package: Up to $95.00 / hr INC.... ...Business acumen and understanding of organizational issues and challenges · Project management... ...work effectively at all levels of an organization · Change management certification or...Contract workWork at office$85k - $156k per year
...your typical day look like? The Organizational Design and Effectiveness (OD&E) Manager will work closely with senior... ...automation—by collaborating with specialists, consultants, the Global People Centers... ...initiatives. Act as a change agent by applying stakeholder analysis...Temporary workFixed term contractFlexible hours$80 - $85 per hour
Our client, a major financial institution, is seeking a Senior Change Manager to lead a high-profile regulatory initiative within Wealth... ...and influence senior stakeholders •Excellent communication, organizational, and problem-solving skills •High attention to detail and ability...Contract workWork at office$95k per year
...Operations we are hiring a Release & Change Manager (ITIL) to establish and lead a structured... ...management practices across the organization. You will introduce structure, refine... ...documentation standards. The coordination and organizational skills. You are highly organized and...Full timeWork at office3 days per week$75 per hour
We are seeking an experienced Change Management Consultant to support enterprise transformation initiatives focused on data, records, and technology modernization. This contract runs until October 31, 2026, with a strong possibility of extension, and follows a hybrid work model...Contract work1 day per week$57k - $102k per year
...inspire and help our people, organizations, communities, and countries... ...Summary Deloitte is seeking a Change Process Training Consultant... ...enterprise change management or training initiatives ~... ...training content ~ Strong organizational and coordination skills ~...Temporary workFixed term contractFlexible hours$57k - $102k per year
...inspire and help our people, organizations, communities, and countries... ...Summary Deloitte is seeking Change Strategy & Culture... ...by enabling effective change management, communications, and stakeholder... ...related to change, culture, and organizational impact Synthesize...Temporary workFixed term contractFlexible hours$60 - $65 per hour
...financial institution within Wealth Management, is seeking an experienced Change Manager – Intermediate to support... ...Change Management within complex organizations •Strong understanding of Wealth... ..., collaboration, and organizational skills •Strong attention to detail...Work at officeFlexible hours$154.95k - $193.69k per year
...exciting opportunity for a Director, Organizational Effectiveness and Human Resources... ...engagement, organizational effectiveness, change management, and equity, diversity and inclusion (... ..., and cultural competence across the organization. Leadership & Stewardship...Long term contractFull timeWork at officeShift work$39.5 per hour
We are seeking an experienced Change Management Manager to lead the people, process, and adoption aspects of the Affinity H&D transformation program. This role will partner closely with business leaders, technology teams, and end users to ensure seamless delivery of front-to...Contract work$137.01k - $171.26k per year
.... As the administrative and organizational hub of a system fully dedicated... ...to drive enterprise change, enhance the employee experience... ...impacting all learners across the organization. ~Acts as a trusted advisor... ...Effectiveness & Change Management ~Provide strategic oversight...Long term contractFull timeTemporary workInterim roleInternshipWork at officeShift work$131.73k - $139.95k per year
...role plays a key leadership role in ensuring organizational policies, workforce design, workforce readiness, change management and people practices evolve in step with modern... ...~ OD specific certification (e.g., Organization Development Certification Program) is an asset...Permanent employmentFull timeWork at officeFlexible hours$100 per hour
Our client, a leading financial institution, is seeking a Senior Change Manager - OSFI E-21 (Capital Markets) for a 6-month contract (with high potential for extension). This is a hybrid position based at 81 Bay Street, 31st Floor, with in-office work required 2 days per week...Contract workWork at office2 days per week$64.55k - $81k per year
...Replacement The Plant Training Specialist is responsible for the... ...Design software, and Project Management software. This role will... ...offerings that meet the ever-changing business needs. Work with... ...be a trusted advisor to the organizational levels with whom he/she serves...RemplacementContract workFor contractorsShift workWeekend work$60k - $70k per year
...being of Canadians. As a leading wealth management organization, we are committed to leadership,... ...to fill an opening for a MAP Support Specialist to join our Operations team. Reporting... ...to your team to achieve organizational goals is a priority. You proactively...Full timeInternshipWork at office$94.6k - $176k per year
...scores as well as adoption rate. Manages the stability, accessibility,... ...strategic position of the organization, in order to deliver best-in-... ...-wide level and serves as a specialist resource to senior leaders and... ...non-routine. Implements changes in response to shifting trends...Full timeContract workPart timeShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to change management specialist-organizational.. Be the first to apply!
Related searches
- visual specialist Toronto, ON
- learning management system specialist Toronto, ON
- spécialiste produit Toronto, ON
- evaluation specialist Toronto, ON
- disability management specialist Toronto, ON
- employment specialist Toronto, ON
- configuration management specialist Toronto, ON
- customs import specialist Toronto, ON
- spécialiste-conformité Toronto, ON
- solution specialist Toronto, ON