ServiceNow Developer
Temporary
Kalsoft
KalSoft is currently looking for a ServiceNow Developer to join our team.
The ideal candidate will be based in Canada and bring hands-on experience in developing, customizing, and integrating solutions on the ServiceNow platform. This role requires strong technical expertise in ServiceNow development, workflow automation, and enterprise IT service management solutions, with a focus on delivering scalable, efficient, and user-centric applications.
Responsibilities:
- Design, develop, and customize solutions on the ServiceNow platform based on business and client requirements
- Configure and enhance ITSM, ITOM, CMDB, and workflow modules to improve operational efficiency
- Develop and maintain integrations between ServiceNow and third-party systems using APIs, web services, and scripting
- Build and customize Service Portal components and user interfaces to enhance user experience
- Implement automation solutions and workflows to streamline IT and business processes
- Troubleshoot and resolve platform issues, ensuring system stability, performance, and reliability
- Collaborate with cross-functional teams, stakeholders, and clients to gather requirements and deliver technical solutions
- Perform testing, deployment, and documentation of ServiceNow enhancements and custom applications
- Stay updated with the latest ServiceNow platform capabilities, releases, and best practices
- Provide technical guidance, knowledge transfer, and support to internal teams and clients
Skills & Experience Required:
- Applicants must be Canadian residents (preferably in Toronto or Ontario)
- Strong hands-on experience with ServiceNow platform development
- Expertise in ITSM, ITOM, CMDB, and workflow customization
- Strong integration and scripting capabilities within ServiceNow
- Experience with Service Portal development and automation solutions preferred
- Knowledge of JavaScript, REST/SOAP APIs, and integration frameworks
- Understanding of ServiceNow best practices, governance, and platform architecture
- ServiceNow certifications would be considered an added advantage
- Strong troubleshooting, communication, and client-facing skills
- Bachelor’s degree preferred
- Minimum 3–5 years of relevant ServiceNow development experience
About KalSoft
Founded in 1999, KalSoft is a multi-award-winning trusted technology partner in business innovation, delivering impactful business results to clients throughout digital modernisation and evolution. As a Microsoft Solutions Partner and a Solutions Integrator (SI), KalSoft has a well-established international presence in seven countries and maintains a network of front offices and local business operations serving North America, Asia, Africa, and the Middle East to help meet the needs of customers and partners.
Vacancy posted 4 hours ago
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