Department Supervisor Full-Time - 7102 Thunder Bay

Job Description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Purpose:

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

Health and Dental Benefits for Full Time associates

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What you will be doing:

Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge

Ensuring department staffing levels meet business needs

Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback

Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales

Maintaining 100% in stock and overhead organizational plans

Investigating, resolving and escalating customer issues as appropriate

Communicating store sales, event and promotional activities through rallies and weekly department meetings

Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What we are looking for:

Ability to work a flexible schedule; including days, evenings and weekends

Excellent organizational, interpersonal and customer service skills

Excellent decision making ability and problem solving skills

1-2 years experience as a supervisor / leading teams

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.

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