Account & Project Manager

Overview of Company

Clearford is a long-established leader in the water management sector that has been delivering innovations for over twenty-five years. Clearford's integrated water infrastructure solutions deliver sector-leading efficiency and reliability to our customers. Clearford provides comprehensive support for any water infrastructure challenge, at every stage of the process. Scope of Position

As the Account & Project Manager, you are the key client contact and are responsible for managing and developing projects for several small to medium water and wastewater treatment facilities. You create and monitor project plans, schedules, work hours, budgets, and expenditures, and you ensure project deadlines are met, team members achieve their goals, and act as a liaison between the project team and the client. 

In this position, you will support Clearford clients by building a working relationship and understanding their needs to contribute to improving the operation of client sites and to generate sustainable long-term revenue. You will have extensive knowledge of the water and wastewater treatment products and services provided by Clearford and offer solutions to the clients based on their specific needs. You are responsible for managing the contracts from inception to completion, from the time the contract is approved through to the conclusion of the project.

Major Responsibilities

(this is not an exhaustive list of duties to be performed)

• Work closely with site Supervisors and Operators to develop, coordinate and manage daily operations and additional services.
• Manage the development and retention of client relationships and sustain clients’ expectations by developing and maintaining good working relationships, including regular communication through virtual and in-person meetings, and written and verbal correspondence.
• Monitor and manage site contracts and service agreements to ensure adherence to the terms and conditions and lead contract renewals.
• Create and request purchase orders (PO), place orders, coordinate with analytical laboratories and contractors to manage services, equipment repairs, upgrades, sampling and process troubleshooting.
• Maintain an extensive knowledge of the current market conditions, relevant legislation and competitor offerings.
• Prepare and deliver presentations to management, clients and prospective clients.
• Solicit additional work from existing clients and develop, plan and implement capital improvement projects in conjunction with Managers, Operations and Engineering staff.
• Ensure that Supervisors and Operators are aware of contractual obligations.
• Regularly review site financial statements, actual and budgeted labour and expenditure, and work with Supervisors to ensure projects are on budget and the expected profit margins are achieved.
• Work closely with Finance and prepare client invoices on a weekly basis and address any questions/concerns raised by clients regarding invoices.
• Coordinate and prepare quotations and proposals for client approval for out-of-scope work by estimating the level of efforts required and ensure extra expenses are invoiced properly and in a timely manner.
• Understand various types of invoicing, such as Time & Materials, milestone and lump sum.
• Ensure regulatory documents related to client sites are current and readily available to Operations and Compliance staff, attend site visits as required and prepare follow-up correspondence.
• Assist Compliance team by reviewing and editing regulatory reporting documents such as adverse, non-compliance and annual reports.
• Create and maintain detailed and accurate project timelines and reports.
• Lead communications and meetings between internal and external stakeholders, including providing updates to clients on the progress of projects.
• Work closely with Engineering to coordinate technical tasks and provide site improvement recommendations internally and to clients.

 

Required Knowledge, Experience & Competencies

• A minimum of two (2) years of experience in the water and wastewater management field is preferred. Knowledge of and experience in managing projects with a field work component is an asset. 
• Knowledge of various Ontario drinking water and wastewater regulations is a strong asset.
• Post-secondary education in a relevant discipline (ideally STEM-related programs); relevant demonstrated abilities and experience will also be considered.
• Detail oriented and able to review timesheets and expenses on a weekly basis to prepare client invoices.
• Capable of prioritizing and taking appropriate actions to address client and/or project team issues within difficult time constraints.
• Ability to identify, suggest and implement solutions to issues and challenges encountered at client sites.
• Strong communicator, with excellent written and verbal communication skills, who inspires trust and confidence in professional interactions with clients, managers and project teams.
• Capable of providing guidance to team members regarding problem identification and resolution.
• Superior presentation and communication skills including the ability to convey technical information in a clear and concise manner.
• Strong proficiency in Microsoft, including Excel, Outlook, Word, Power Point, and Teams, and ability to learn to use other time and expense tracking applications.
• Must possess at minimum, a valid G2 driver’s license to maintain a clean driving record.
• Exceptional organizational and time management skills and ability to prioritize work to meet deadlines despite frequent interruptions.

 

Hours of Work & Travel Expectations

• This is an onsite position.
• Must be able to commute to the Ottawa or Stoney Creek offices.
• Regular business hours (8:30 am 5 pm); may be expected to occasionally work outside of regular business hours to meet client needs.
• Travel throughout Ontario, as needed, and occasional travel to other parts of Canada.

 

What We Offer

• An annual salary ranging from $70,000 - $80,000, commensurate with qualifications and experience.
• Group benefits including Health, Dental, Life Insurance and Vision coverage from date of hire.
• RRSP contribution of 3% matched by employer after three months of employment.
• We offer unique growth opportunities for personal and professional development within various divisions including Engineering, Compliance and Account Management.

 

 

How to Apply

Qualified candidates are invited to submit their resumes to View email address on ca.talent.com. Please include Account/Project Manager in the subject line when submitting your application. The application deadline for this position is June 30, 2026.

Clearford and UV Pure are committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise Human Resources if you require accommodation throughout this process. 

We do not use Artificial Intelligence (AI) to screen or assess applications. Every resume is being reviewed by our hiring team personally.