Retail Sales Consultant (Full Time)

Retail Sales Associate

Location: Kitchener - Bleams Rd & Homer Watson Blvd

Compensation: $17.95/hr plus sales & productivity bonuses

Are you looking to join one of Canada's Greatest Places to Work and be a part of making it even better? 

“Better Workdays Start Here” is Mister Safety Shoes’ mission for both its customers and its team members. We are a proudly Canadian owned and operated company that specializes in safety footwear and clothing. Founded in 1972, we are continuously growing our presence across Canada through our retail store locations and ‘shoemobiles’. The values of caring, respect, and exceptional service start with our team. It’s a philosophy we live throughout the company, making workdays better for each other and our customers.

What we are looking for:

Currently, we are hiring for 1 Full-Time Retail Sales Consultant to join our  Kitchener store. Our team members practice a consultative approach to our customer interactions. We will equip you with the knowledge to understand workplace safety requirements, so that you are able to provide solutions that best meet your customer's needs.

What we offer

As part of our team, you'll enjoy the following perks:

• Competitive Wage: We offer a competitive wage to ensure you are rewarded for your contributions; we offer a starting wage of $17.95/hour.


• Bonuses: Your productivity is crucial to our success, so we provide bonus opportunities tied to productivity, offering you the chance to earn more as you excel in your role.


• Comprehensive Benefits:  Available after 90 days of employment with us, this includes access to Health Benefits and Employee Assistance Program .


• Work Life Balance: You can expect your schedule to be posted two weeks in advance to help you plan and enjoy your personal time. Did we mention that we are also  closed on all statutory holidays – including Boxing Day! 


• Internal Development Opportunities: We provide  opportunities for professional growth and developmen t within the organization.

Duties and Responsibilities

• Actively approach and engage customers on the sales floor, offering assistance and guidance as a subject matter expert. 


• Achieve assigned sales targets by effectively following sales and service standards. 


• Provide accurate and detailed information about products, features, and services. 


• Process transactions accurately and efficiently using the POS system.


• Listen attentively to customer concerns and resolve issues or escalate them to the appropriate supervisor. 


• Participate in the setup and maintenance of visually appealing product displays and store layouts. 


• Assist with packing and unpacking of warehouse shipments, as well as timely dispatch of customer orders, ensuring accurate fulfillment and exceptional service.

Qualifications

• High school diploma or equivalent is preferable.


• Ability to work between 35-40 hours a week, including weekday shifts up to 8:30pm, and weekend shifts up to 6:30pm
  


• Ability to carry objects weighing up to 50 pounds with assistance. 


• Capability to climb ladders safely to access elevated areas when required for job tasks.


• Flexibility to stand for extended periods, bend and move comfortably to perform job tasks.


• Strong interpersonal and communication skills to build rapport with diverse customers and team members.


• Strong attention to detail is essential to ensure accuracy in sales processing. 


• Proficient computer skills to efficiently handle tasks and navigate digital tools such as computers, POS systems, and scanners.


• Experience in sales, retail, or customer service is an asset. 

If you are a dedicated worker and have a people-first attitude, you will be truly valued, recognized, and rewarded. 

Mister Safety Shoes has been named a Great Place to Work® for 4 years in a row. We are proud to be a 2024 Best Workplaces™ in Canada, a 2024 Best Workplaces™ in Retail & Hospitality and ranked #86 in Best Workplaces™ in Canada for companies with under 1000 people.

As part of our commitment to efficiency, fairness, and continuous improvement, we utilize AI tools during our selection and assessment process. These tools may assist with resume screening, skills assessments, and evaluating application responses. All AI-assisted evaluations are reviewed by our human hiring team to ensure a fair and thoughtful decision-making process.

We are an equal opportunity employer and positively encourage applications from suitably qualified and eligible candidates. If required, please include accommodation requirements with your submission.