Silverado Creek - Care Manager

Location: Silverado Creek Seniros Community - Calgary, AB
Position: Care Manager
Status: Fulltime Leadership Role
FTE: 1.0 FTE
Closing Date: May 22, 2026
Hours of Work: 0830 – 1630 Monday to Friday– on-call and flexibility required as needed

Silverado Creek Seniors Community is seeking a Care Manager (RN) to join our leadership team. This is a full-time management position responsible for coordinating and supervising the delivery of resident-centered care within a supportive living or long-term care environment.

The Care Manager provides clinical leadership, supports interdisciplinary collaboration, and ensures care delivery aligns with professional standards, organizational policies, and provincial regulations.

KEY ACTIVITIES
Leadership & Team Coordination

• Recruit, orient, supervise, and mentor nursing staff
• Provide performance feedback, coaching, and support progressive discipline when required
• Promote a respectful, professional, and collaborative work environment
• Support staff in advocating for resident autonomy, dignity, and choice

Resident Care Oversight

• Ensure completion of comprehensive assessments (e.g., MDS InterRAI) and individualized care plans
• Monitor care delivery and evaluate resident outcomes
• Lead or participate in case conferences, family meetings, and interdisciplinary rounds
• Oversee admissions, discharges, and transitions

Clinical & Operational Management

• Provide clinical oversight to ensure quality care and best practices
• Lead reviews of incidents, including medication and non-medication events
• Support management of complex resident care issues
• Coordinate clinical programs (e.g., wound care, immunization clinics)

Quality Improvement & Compliance

• Participate in audits and quality improvement initiatives (falls, wound care, etc.)
• Ensure compliance with accreditation standards, provincial requirements, and Park Place policies
• Review and submit clinical and operational reports
• Participate in interdisciplinary committees and quality forums

Communication & Collaboration

• Act as a liaison with residents, families, physicians, and external partners (e.g., Alberta Health Services)
• Facilitate clear communication across care teams
• Share updates, memos, and operational information with staff

Staff Management

• Oversees recruitment and licensing compliance for LPNs and HCAs.
• Manages attendance, vacation approvals, and WCB-related staffing issues.
• Promotes staff morale and provides mentorship and coaching.

Coverage & Contingency Planning

• Coordinates coverage for planned and unplanned absences.
• Ensures clear communication of coverage plans to leadership, staff, and external partners.

HEALTH AND SAFETY RESPONSIBILITIES:

• Responsible to read, understand and comply with Park Place and provincially mandated Occupational Health and Safety policies and safe work practices and ensures mandated employee access to Worksafe BC website or manuals.
• Responsible to educate employees annually on ‘Violence in the Workplace” and “Bullying and Harrassment” in the workplace.
• Demonstrates leadership through Involvement in all aspects of the Health and Safety Program including:

o Promotes, instructs, and monitors safe work procedures
o Promotes health and safety policy and awareness
o Implements effective safety suggestion
o Ensures annual ‘Worker Survey on Violence & Aggression in the Workplace” is completed by employees
o Reviews and posts OH&S minutes and ensure all “Actions’ are completed

• Responsible to take every reasonable precaution to protect the safety of Residents, self, other employees, and the public.
• Reports any near miss, injury, and accident or equipment damage to supervisor immediately and completes required reports.
• Corrects and/or reports unsafe conditions.
• Leads by example

QUALIFICATIONS AND EXPERIENCE:

• Baccalaureate of Nursing, RN designation.
• Minimum three (3) years of recent related experience in gerontology or long-term care.
• Current practicing registration with the applicable provincial regulatory body.
• Experience in leadership, team coordination, and quality improvement preferred.

SKILLS AND ABILITIES:

• Communicates fluently in English both verbally and in writing.
• Leadership: Demonstrates emotional maturity and ability to motivate employees to meet Park Place and Home goals and Residents’ rights and wishes.
• Problem Solving: Applies problem solving process demonstrating critical thinking and decision-making skills with systems analysis.
• Clinical Problem Solving: Ability to problem-solve clinical issues through knowledge and experience in gerontological, evidence-based practice and demonstrates ability to share job related information collegially.
• Teamwork and Collaboration: Demonstrates ability to work together with others toward shared goals and desired outcomes.
• Professionalism: Demonstrates ability to effectively establish professional working relationships with Residents, families, physicians, as well as both professional and non-professional members of the Care Team aiming for excellence in Residents’ care.
• Change Management: Demonstrates ability to effectively introduce and manage purposeful change that is consistent with Park Place vision, mission, and strategic directions.
• Communication: Demonstrates ability to communicate effectively with Residents, families, the public, medical staff, and other members of the interdisciplinary team. Ability to intervene effectively to resolve conflict and manage stress and work pressure.
• Results Oriented: Ability to apply continuous quality improvement tools and processes within a dynamic environment, leading to improved care and service delivery.
• Equipment: Demonstrates applicable computer skills and knowledge of nursing-related care equipment utilization and management.

WORKING CONDITIONS

• Physical Demands – a mix of walking, standing, and sitting, with regular computer use and frequent movement throughout the facility.
• Mental demands – the work requires extended periods of concentration, multi-tasking and the prioritization of work. The work is subject to the pressures created by constant interruptions, time constraints and multiple deadlines.
• Working Environment – The work is carried out primarily in an office environment

If you are interested in this unique opportunity to make a difference in a family owned and operated company, we want to hear from you! See for more information on our growing organization.

Please submit your resume and covering letter by email to our Site Leader, Aanisha Dean at [email protected] . Please include the job title in the subject line of the email.

We thank all applicants for their interest; however, only those applicants selected for an interview will be contacted.