Senior Customer Success Manager — Strategic Accounts
Firstbase
AppDirecte recherche un responsable de la réussite client pour Devs.AI afin d’assurer le cycle de vie post-vente des comptes stratégiques et d’orchestrer l’adoption et l’expansion du produit. Vous interviendrez comme liaison entre les clients et les équipes de soutien et produit, en veillant à proposer des plans de réussite adaptés et une expérience client d’exception.Ce rôle exige une expérience SaaS B2B et une maîtrise de Zendesk, des API et des concepts IA/ML.
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Vacancy posted 1 hour ago
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