Service Supervisor Kingston Operations
Toromont Cat
Lead Kingston service operations with Toromont Cat, combining technician supervision, work-order scheduling, and customer satisfaction leadership onsite. Full-time permanent work supports shop and field teams.As Service Supervisor, you will direct licensed technicians across in-shop and field operations. You will coordinate service and parts activities, collaborate with branch sales teams, and support market growth initiatives. The position emphasizes safety, quality, productivity, and customer service.Key Responsibilities:
Schedule work orders to maximize shop productivityCoach technicians toward customer and business expectationsFollow up on repairs and customer satisfactionReview invoices and create customer quotesInvestigate accidents, near misses, and corrective actionsRequirements:
Minimum post-secondary educationMinimum three years supervisory experienceAbility to lead licensed techniciansUnderstanding of safety and quality expectationsAbility to support customer service operationsBring supervisory experience, scheduling discipline, and customer-focused leadership to Toromont Cat’s Kingston service and parts operations.
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Schedule work orders to maximize shop productivityCoach technicians toward customer and business expectationsFollow up on repairs and customer satisfactionReview invoices and create customer quotesInvestigate accidents, near misses, and corrective actionsRequirements:
Minimum post-secondary educationMinimum three years supervisory experienceAbility to lead licensed techniciansUnderstanding of safety and quality expectationsAbility to support customer service operationsBring supervisory experience, scheduling discipline, and customer-focused leadership to Toromont Cat’s Kingston service and parts operations.
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Vacancy posted 1 hour ago
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